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June 2025 by Tracy K (American Dream Cleaning)
Price good. Hard to get in and out especially during busy times. i originally commented on spiders/big problem in unit and lack of onsite help available BUT I did not contact them before posting that. Which wasn't fair on my part. They were extremely attentive and proactive trying resolve issues. So great customer service!!
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December 2024 by Cameron Shanahan
There prices are not correct on the website. They wanted to charge more money for 5x10 outside is 49.00 not 59.00 or 67.00 not sure how you do business. If your price is marked you honor it that is how it is done. I owned my on business for 20 years. If my website had a price i would honor it. It is not the customer fault it is yours. So I do not get the unit, I can not stand a liar.
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September 2024 by Tyler Burgess
It's okay, it's cheap and staff are very friendly all the time. They try their best to be helpful as well, I've been renting a unit for about a year and every single time I take stuff out it's loaded with insects, or theirs ants over everything even though I have no food stored in my unit. They need to get their bug situation under control, and I've found rat droppings in my unit as well. The ants also got so bad I had to put out terro, even tho I have 0 food in my storage unit. Would rate 5 stars if their bug issues were under control. -side note everyone I've ever talked to over the phone is amazing and they're great people.
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August 2024 by Courtnie W.
We have had our unit with in self storage for years and they're always taken care of us. Big shout-out to Keegan the manager there, thanks guys!
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August 2024 by Niki H
Had to contact the after-hours phone line, the guy that answered was extremely rude and complaining about having to work. The only reason I'm giving more than 1 star is because the gentleman physically here was kind enough to help me with a broken lock after getting permission from the jerk on the phone. Thank you Alex.
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July 2024 by Justin S
Auction buyers beware!!! Bunch of liars and crooks! They claim they don’t enter the units but the pictures prove otherwise. Items clearly moved! Another unit only had 2 pictures and non of which showed hardly any of the contents. Description stating it was pretty much full of junk. Low and behold the auction was canceled with 10 minutes left because the “debt was paid!” Id like to see the proof. Stay away from this place!
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June 2024 by Cheryl Cruz
I had an open parking space for my travel trailer. Everyone was very pleasant to work with. Payments were easy to make. Definitely would use them again if I need storage!
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June 2024 by Keli K.
I've stored my things with In-Self for many, many, many years & needed extra assistance today with which I was met with such kindness, willingness & respect. Thanks so much for making such a tough day lighter. You never know how bad somebody might be struggling & what small gestures can seriously mean in someone's life.
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April 2024 by Kelly Hronek
Best Service Ever ??? Thank you Flo!
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April 2024 by Shawna Herrera
Professional, clear communication, the only reason for a four star-they need more weather stripping to keep moisture and rain out.
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March 2024 by Sara Marie
Flo was the absolute best. She helped me so much and it was very fast. I definitely recommend calling her if you need help!!
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November 2023 by Gai Alexander
I was a customer for 10 years, I have the highest regard to this Storage CoThe property was very well kept, very secure and the office staff always went out of the way to accommodate their customers…. I recommend In SelfStorage as a # 1 facility in this area.
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October 2023 by Sylvia W
Mrs./Ms. Flo was so helpful over the screen. I didn't know how to find someone to help me figure out what to do and the lady popped up on the screen and she was an amazing help!Thank you so much!You're the best!????
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May 2023 by Larene and Pipsqueek Sully
I have been renting from IN Self Storage for over 3 yrs.I can trust my belongings are secure when I go on my many trips around the U.S.My sister now rents here. We have fun planned all summer!Thank you IN Self Storage!
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November 2022 by Jeff Lucas
I recently decided to get a storage space. This place was very highly rated by the locals and the location is convenient for me. The sign up was done remotely and they have that process down. When I showed up in person the staff was friendly and helpful. And the space itself was clean, dry and ready for occupancy. Can't ask for much more than that.
