IN Self Storage Salem Wallace has good price and clear communication. Customers say it is hard to get in and out, especially during busy times. The manager is attentive and proactive, trying to resolve issues and providing great customer service. The manager has taken care of many customers for years. Open parking space for travel trailers is available, and payments are easy to make. Long‑time users praise the kindness, willingness, and respect shown when extra assistance is needed. Professional service is praised, though some suggest more weather stripping to keep moisture and rain out. Overall, customers recommend calling if help is needed.
Just make sure if you make any arrangements that you get that all in writing. Other than that, I think it's a great place to rent. Prices are reasonable staff's courteous for the most part.Maintenance man's cool. Great place overall
May 2026
The contact person was very patient, polite, courteous, and helpful.
August 2025
I really got lucky when I rented a storage unit at Self Storage in West Salem. They have been so kind and helpful since I rented a unit. I would never consider renting any place else they're very kind maintain the property in a safe place to store your possessions. I feel blessed to be at self storage.
