Sleep Number in Salem, Oregon, specializes in enhancing sleep experiences with adjustable beds and innovative SleepIQ™ technology. Customers can personalize their sleep by adjusting firmness and support on each side of the mattress, creating a tailored experience for both partners. Reviews highlight the outstanding customer service provided by the staff, particularly a representative named Ali, who is noted for his warm greetings, extensive knowledge, and helpfulness. He assists customers in selecting the right products, including pillows and mattresses, ensuring a comfortable shopping experience without pressure. Many customers report significant improvements in their sleep quality after receiving their beds, emphasizing that the wait was worth it despite some delivery challenges. The store offers a wide range of products, including exclusive bedding collections, and aims to make every visit memorable. Overall, Sleep Number is highly recommended for those seeking exceptional customer service and customized sleep solutions. However, some customers have faced issues with delivery, which highlights the need for improved logistics.
Jasmine was amazing! I wish they would have helped us at our initial consult. They helped us with the exchange of the bed we originally chose and did not care for! Jasmine is a rock star! Sleep Number is lucky to have a compassionate, friendly representative like Jasmine!
September 2026
A very good experience with the team at this store, both in person and on the phone. Hoping the delivery and set up will go just as smoothly in a few weeks so I can leave a follow up review of 5 stars!
May 2026
In and out mattress ordered, great sales person. My last sleep number mattress lasted 25 years, this one will outlive me!
