The UPS Store #1566 in Salem is a friendly and helpful business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff are known for being kind, patient, and knowledgeable, providing quick and efficient service even during busy times. Customers appreciate the staff’s ability to handle large or complicated tasks with grace and professionalism, often receiving assistance with printing and locating difficult-to-find documents. While wait times can sometimes be longer when busy, employees are quick to assist and answer questions without attitude. The store is well-regarded for its welcoming atmosphere, with staff members going out of their way to help unprepared customers and ensure their needs are met. Overall, the business is praised for its attentive service, friendly team, and commitment to making each visit a positive experience.
The goblin that worked the morning of July 20, 2025 need to learn manners. I came in to do an Amazon return not cross his bridge without permission.
May 2025
Vanessa provided exceptional service and I am so happy that I chose to take my business to this store. Thank you Vanessa, you made my day!
April 2025
Friendly staff, have always quickly moved the line while processing orders as efficiently as possible. So far all orders I've had processed here have been handled well and received within the timeframe predicted.
