InRoads Credit Union is a banking institution focused on helping members live their hopes and dreams. The credit union is invested in the community, supporting local businesses, food banks, schools, and little league teams. They provide innovative solutions like the InRoads LIVE app for video chatting with a local team member. Reviews consistently highlight excellent customer service, with members describing the team as wonderful, knowledgeable, and a ray of light. They are praised for walking members through processes like loans and estate accounts smoothly and quickly. Members feel welcome and valued, noting better treatment than at other banks. Specific conveniences are appreciated, such as live tellers at the ATM and the ability to get a replacement debit card instantly at a branch. Many state it is the best banking institution they have ever worked with and would recommend it to anyone.
Sarah Eidem, Real Estate Member Service Officer, is so great to work with! She is knowledgeable and really cares about her clients. She knows the ins and outs of real estate and is always learning and asking questions to improve her knowledge for her clients. I highly recommend her if you are looking for a mortgage!
January 2025
Ashley was wonderful helping us get a loan. She was always on top of it and answered all of my questions. She was very knowledgeable and walked me through the whole process. Inroads is lucky to have her!! Thank you Ashley
October 2024
Professional service in every way. I recommend InRoads CU!
