Victra, a Verizon Authorized Retailer in Sherwood, OR, aims to provide an excellent experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with dedicated customer service. Many customers praise the knowledgeable staff, particularly highlighting the efforts of team members like Carlos, Brian, Fernando, and Kaitlyn, who have gone above and beyond to assist with purchases, service transitions, and device setups. While some reviews express concerns about Verizon as a company, the service at this location consistently receives positive feedback for being friendly, entertaining, and efficient. Overall, Victra is recognized as a reliable place for wireless needs, with a focus on customer satisfaction.
Went to the Sherwood store with a phone problem and Derrick solved it in less than two minutes! We asked some other questions about our current subscription and he provided us with answers and great customer service. One of the reasons I've had Verizon for 30 plus years. Thanks, Derrick!
April 2026
Maya was so kind and went above and beyond to help me get the best deal loved her ❤️
March 2026
Everyone is nice and ready to help. Matt solved order issue with ease and we were able to get our new phones. I'd recommend this store if you have to go into one.
