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“Went to the Sherwood store with a phone problem and Derrick solved it in less than two minutes! We asked some other questions about our current subscription and he provided us with answers and great customer service. One of the reasons I've had Verizon for 30 plus years. Thanks, Derrick!”
“JESSICA IS AMAZING!
Not only is she technically capable and professional, she is kind, compassionate, HONEST and Quick.
Excellent customer service and pricing.”
“Eric at the Canby store helped me immediately upon entering the store and carefully explained my options in resolving my broken phone. I opted to upgrade to a new phone as mine was 6 or 7 years old. I was well taken care of and recommend the Canby store and Eric very highly.”
“Excellent customer service and outstanding help with all my phone problems! Sophia and Aaron are extremely informed, knowledgeable and super nice to all the customers! My difficult copying problem was solved in a super short time! Wow!! Both employees have great personalities and exceptional training!”
“Great experience at this store.
Mason, the store manager, was extremely efficient, patient, and a true pleasure to work with. I actually had fun watching Mason transfer two numbers from my wife's Verizon account to my ATT account and we saved $160 too!”
“Camryn has been an excellent resource at this branch. She has great communication, is dedicated to fixing issues and explains things in a way that is easy to understand. Camryn has helped us through a situation that was not created by her, but she was still willing to help anyway. If you go to the Canby store, Camryn is definitely your girl!”
“I recently visited the Att retail store, the one located inside of 99 ranch. I had a fantastic experience with their service. Eric was not only super knowledgeable but also incredibly friendly and helpful! Eric was very patient, took the time help me solving the problems, guided me through the available options, and ensured I got the best value for my money.I highly recommend this Att retail store for anyone looking for excellent service and knowledgeable staff! Kudos to the team for their outstanding customer service!!”
“Julie gave excellent customer service and was able to answer all of our questions, definitely a great location will be back if we have anything new come up in the future.”
“Josh was GREAT assisting me on getting my new pixel pro up & running . He was very informative & helpful. Aiden also was wonderful on helping out with trouble shooting on an app we were transferring. Finally got it. Thanks to both of you.”
“Collin was such a big help. He went above and beyond to help us with our issues. We are traveling from Arkansas, and everything was fast, simple, and seamless. Could not be more happy with our experience at this store!!”
“You MUST work with DANA when you visit At&t. She is an expert in all devices, accessories, data and photography. The time I walked in I got an opportunity to be with one of god's warriors/ angle. She has been with At&t since pagers and the game worm. ( If you know)”
“Carlos and crew transferred my husband’s account to Cricket. Other co was gruesome to leave. Best service is with Carlos at Cricket. Do NOT go anywhere else. Thank you, Carlos!!!”
“Elvia was fantastic, easily the best customer service rep I’ve ever worked with at AT&T. She was efficient, knowledgeable, and genuinely focused on helping us find the best option for our needs.
Within 30 minutes, she had walked us through multiple plan scenarios and even pulled out her own calculator to carefully compare feature differences and pricing. Thanks to her attention to detail, we were able to keep the exact same plan but actually lower our monthly cost based on how she structured the options.
We walked out feeling confident and taken care of. I grabbed her card and will absolutely be going back to work with her again. Thank you, Elvia. I would highly recommend this store to anyone looking for honest, thoughtful service.”
“Noah was immensely helpful in assisting me with transferring from a business to a consumer account. He showed incredible patience and understanding as he worked with the business team. Noah also advocated for me to be credited for a line that someone on the Business account team had added without my permission. Very grateful for his genuine care throughout this process!”
“They were superb! Provided a screen repair in 20 minutes with a market competitive rate, along with additional service free of charge! Strongly recommend this company, truly great services when I needed them. Thank you!”
“My Mom has an AT&T plan and her phone couldn't send texts. It was either the SIM card or the phone. Arman helped us and quickly identified the issue as a worn SIM Card. That took care of the issue, and allows her to take some time when choosing a new phone. I was extremely pleased by the service we received, and would have no issues doing business with Arman at this store”
“We went in for a broken phone..he went above and beyond to help us..He has excellent customer service.i Would recommend him anytime..He gave me a really good deal with a new phone..”
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“Austin/AJ was very helpful as I set up my new phone and service plan!! Had issues with my previous provider and he helped me resolve them and get everything changed over.”