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“I am switching my business account to Verizon and my experience with Gabriel has been extraordinary. His customer service is so spot on and ability to overcome challenges is unbelievable. I pride myself on customer service and do so appreciate it when I receive it myself. Transferring phone service has always been a dreadful experience but not in this case. Thank you Gabriel!!”
“So much gratitude for Cellairis! My iPhone practically snapped in half and was somewhat working but the screen was completely out of commission. It was devastating to find out that I had been paying for iCloud and it hadn’t been backing up my phone at all… just 600k text messages. I had memories in there from my family member who passed away years ago that I really wanted back. I spent a week trying to find anyone to help me. Apple, Geek Squad… all turned me away. However, both of them said I need to find someone to repair the screen temporarily to get my iPhone backed up. Cellairis was the only one! And at a fraction of the price that geek squad & apple had thought I’d be charged. All done in 20 minutes, too. Literally less time than it took me to drive out there!
Thank you Igor saving my irreplaceable memories, and I’ll be sure to really make sure they’re backed up this time around.”
“I went in a couple of weeks ago, and the younger gentleman who helped me was super friendly, patient, and made everything so easy. Even though the process itself was a little lengthy, he made it feel quick by explaining everything in a way that was easy to understand. I’m not very tech-savvy, so I really appreciated that he took the time to answer my questions and made me feel comfortable instead of overwhelmed. It was such a smooth, positive experience, and great customer service like that really stands out. I really appreciate it.”
“Mason at the Wilsonville AT&T store is the epitome of great customer service. He was incredibly patient, informative, and genuinely cheerful throughout the entire experience. You can tell he truly loves his job and takes pride in helping people.
It was also obvious that Mason is the go-to person for knowledge among the other employees. He explained everything to us clearly and in detail, answered all of our questions, and made sure we were completely set up for success.
Customer service like this is becoming harder to find. Mason went above and beyond, and AT&T is lucky to have him. Thank you, Mason, for making what could have been a stressful experience easy and enjoyable!”
“I want to express extra thanks and share how great of a job Collin Steiner did getting some of the confusion I had with on my account.
I walked out a very consent and happy customer. Completely the opposite of what I walked in and I would highly recommend his service if you're looking for someone to work with.
66 years old and some of the best customer service I've had in years.
Thank you!!”
“I recently visited the Att retail store, the one located inside of 99 ranch. I had a fantastic experience with their service. Eric was not only super knowledgeable but also incredibly friendly and helpful! Eric was very patient, took the time help me solving the problems, guided me through the available options, and ensured I got the best value for my money.I highly recommend this Att retail store for anyone looking for excellent service and knowledgeable staff! Kudos to the team for their outstanding customer service!!”
“We had a major issue with our phone and Hanna instantly resolved it. Her professionalism, knowledge and customer service was the best we have ever received from Verizon. She's outstanding and we highly recommend this Verizon store.”
“Val was great! She helped me with my phone issues and was very very nice. The place was really clean and smelled great, definitely recommend this store! 10/10 😊😊😊”
“Every time I go in the store I never have to wait long and the people that work there are super knowledgeable. They always go the extra mile for me and never try to just sell me something. They make me feel like I'm important instead of just a customer. I don't remember that two people's names unfortunately that helped me yesterday but I appreciate them. And no matter what situation I've ever had problem or question I've never left still wondering or without it resolved. This is by far the best AT&t store I've ever been to and I've been with the company for years now.”
“I had an excellent experience at this cricket location. Roman was such an incredible help. I just switched from another carrier and I am so glad I did. Roman helped me navigate some issues so easily and has such good information on all the products and services. I had such a good experience I felt I had to leave a review. Thanks for making things easy and friendly.”
“Went in for a phone upgrade and everything went quickly and smoothly. A week later I went back in to upgrade my wife's phone and Aiden gave us the best deal possible both times. Exceptional customer service! Would highly recommend.”
“Noah at AT&T was incredibly knowledgeable and efficient at solving my problem and answering my questions. I appreciate that he provided my options and allowed me the opportunity to make informed decisions about my plan in response to some life changes. Thank you Noah!”
“We came in to switch the eSIM on one of our phones to a newer one. We came in during a busy time but were lucky to have Ashley help us. (We went to another store in Beaverton but found their service to be woefully lacking, before visiting this one on Cedar Hills Blvd). Ashley was the epitome of professionalism and efficiency and took care of the issue very quickly. Thanks Ashley!”
“My mom & I had a great experience today thanks to Ray. He provided outstanding customer service from start to finish. He was friendly, patient, knowledgeable, and took the time to answer all of our questions without making me feel rushed. Ray went above and beyond to make sure everything was taken care of, and his professionalism really stood out. It’s rare to receive service this exceptional, and he made the entire experience easy and enjoyable. Thank you, Ray, for your excellent customer service! 🙌🏻”
“These people are absolutely amazing. They were professional and still down to earth and treated me like Iike a person and not just another customer. They sat down and took their time with my very frustrating and annoying. Situation and helped me when no other store. I went to could
Including calling 611. They went above and beyond i will be back!!”
“We went in for a broken phone..he went above and beyond to help us..He has excellent customer service.i Would recommend him anytime..He gave me a really good deal with a new phone..”
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“We had the best experience here…
From the moment we walked in we met AJ who was incredibly kind, above and beyond helpful and made our visit so smooth. We highly recommend!!!”