AutoZone Auto Parts in Springfield, OR, is a prominent retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its helpful staff and competitive prices, especially for those looking for reliable auto parts and advice. Customers appreciate the knowledgeable employees who assist with diagnosing issues and suggest the right solutions, often saving money in the process. For example, one employee demonstrated excellent customer service by guiding a customer through diagnosing a brake light problem and helping them save money on unnecessary parts. Another staff member was praised for their proficiency and genuine care for customers' needs, making customers feel confident and well taken care of. However, some reviews mention less positive experiences, such as employees being more interested in gossiping than assisting customers, leading to poor customer service at times. Despite these mixed reviews, many customers highlight the helpfulness and patience of staff, even when dealing with complicated issues like replacing serpentine belts. Overall, AutoZone in Springfield, OR, is a trusted place for auto parts, with staff who can provide expert advice and support, making it a convenient choice for vehicle maintenance and repairs.
Got the plugs, but thought I could get away with 3, not AutoZones falt, but went back to oakridge, really wish AutoZone would open a story out here as there isn't any. Had to order the rest off ebay.
January 2026
Didn't have the parts I needed at any other locations
January 2026
Pretty par for the course. Understand that this is a retail business and not an automotive business. 90% of the staff either knows nothing about cars or is spreading false information. As long as you know that going in then you should be fine.
