O'Reilly Auto Parts Store #5509 in St. Helens, Oregon, is known for its friendly and helpful staff, providing excellent customer service. Customers appreciate the store's knowledgeable team, especially staff members like Matt and Richard, who go above and beyond to assist with finding parts, checking fit, and even helping distract children during visits. The store offers a wide range of parts, tools, and accessories, along with useful store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. It also resurface brake rotors and drums, making repairs easier for customers. The store features a free Loaner Tool program, allowing customers to borrow tools with a refundable deposit, which is highly valued. Customers consistently praise the staff for their kindness, patience, and willingness to help, even in challenging situations like rainy days. Overall, the store is regarded as a top choice for auto parts and service, thanks to its excellent customer experience and commitment to helping customers get their jobs done right.
went in to get spark plugs and oil and filter for my 21 camry and i think the guy is kinda new but did an awsome job... thank you guys
December 2025
I needed some help getting some lights installed in the Jeep and they helped out. Knew what I needed and didn't judge me on my rookie questions.
July 2024
This place has stand-up employees. Was told 1 price on the phone, but the system was wrong, and they were out of that item but had a more expensive one. The gentleman that helped me lowered the price, so I was only charged what the lass expensive one costs. That's good customer service
