“What a wonderful, well-stocked, friendly store! I was frustrated with the wipers on my 2004 pick-up. They were hard to get off. There is a wide selection of wipers at O'Reilly and Melissa knew exactly how to get off the old ones and on with the new ones. That might seem like a small problem until you are in an Oregon downpour. Thank you O'Reilly in Scappoose!!”
“I had an incredible experience at O’Reilly Auto Parts thanks to Brett. Seriously one of the best customer service experiences I’ve had anywhere.
He was extremely friendly, patient, and genuinely kind from the start. My car battery replacement ended up being more difficult to fit than expected, but Brett didn’t rush, didn’t get frustrated he went above and beyond to get it done right. You could tell he actually cared about helping, not just doing his job and moving on.
It’s rare to come across someone who’s not only skilled but also just a genuinely good person. Brett made a stressful situation way easier, and I left feeling really taken care of. And strangely, I walked away happier than before even after spending money on a new battery (which no one likes to do lol)
I really hope management sees this because he absolutely deserves recognition whether that’s a raise, a bonus, or at the very least company recognition. Employees like him are the reason people come back.
Thank you again, Brett!”
“I always have a great experience when I visit this shop for my automotive needs. The team here is incredibly knowledgeable and goes above and beyond to help me figure out exactly what I need, rather than just pointing me toward a shelf. I’ve really appreciated their help with quick tasks like testing parts or installing batteries. It’s a dependable, professional spot that makes vehicle maintenance feel much less daunting.”