AutoZone Sw Pacific Hwy in Tigard, OR is a well-known retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. The store is staffed by friendly and professional employees who provide courteous service, with some customers praising staff members for their helpfulness and support during complex transactions. One customer highlighted an employee who made a stressful situation much easier, describing their assistance as top-notch. Another reviewer recommended a staff member they found to be amazing both over the phone and in person, emphasizing the quality of customer care received. However, the store has experienced issues with understaffing, leading to long waits and frustration, especially when needing urgent help like checking a battery. One customer recounted a negative experience where multiple branches provided contradictory advice, and after waiting a long time, was stranded late at night without the proper battery in stock. Despite the efforts of AAA to assist, the situation was complicated, and the customer expressed disappointment with the overall service and the difficulties faced in resolving basic car problems. Overall, AutoZone in Tigard is recognized for its friendly, professional staff and wide selection of auto parts, but some customers have faced challenges with wait times and inconsistent service during urgent or complex situations.
Nice informative employees. Usually have what I need, if not a mile towards Portland their warehouse store will have it.
June 2025
They are SO KIND AND HELPFUL here!! The store manager came out and installed my battery for free and offered some helpful advice for future auto care. My kids were with me and everyone was so patient and kind. I highly recommend this place!!
May 2025
They are pretty good, but their tests won't beat out a mechanic or DEQ for EVAP and emissions problems.
I found out that Jiffy Lube is good at checking your starting and charging system. I had opposite results, but Jiffy Lube came through on this one...