AutoZone Sw Pacific Hwy in Tigard, OR is a well-known retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. The store is staffed by friendly and professional employees who provide courteous service, with some customers praising staff members for their helpfulness and support during complex transactions. One customer highlighted an employee who made a stressful situation much easier, describing their assistance as top-notch. Another reviewer recommended a staff member they found to be amazing both over the phone and in person, emphasizing the quality of customer care received. However, the store has experienced issues with understaffing, leading to long waits and frustration, especially when needing urgent help like checking a battery. One customer recounted a negative experience where multiple branches provided contradictory advice, and after waiting a long time, was stranded late at night without the proper battery in stock. Despite the efforts of AAA to assist, the situation was complicated, and the customer expressed disappointment with the overall service and the difficulties faced in resolving basic car problems. Overall, AutoZone in Tigard is recognized for its friendly, professional staff and wide selection of auto parts, but some customers have faced challenges with wait times and inconsistent service during urgent or complex situations.
Charles was amazing and helped with exactly what we needed with quickness !! Great service he deserves a raise!!! We can’t wait to be back for what we next ask for Charles if you need help!!
December 2025
These guys are very friendly and helped me troubleshoot on the spot.
October 2025
Brent is the man he helped me change my brake light out in under 2 minutes Best customer service ever 🤙🏾🤙🏾
