AutoZone Sw Pacific Hwy in Tigard, OR is a well-known retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. The store is staffed by friendly and professional employees who provide courteous service, with some customers praising staff members for their helpfulness and support during complex transactions. One customer highlighted an employee who made a stressful situation much easier, describing their assistance as top-notch. Another reviewer recommended a staff member they found to be amazing both over the phone and in person, emphasizing the quality of customer care received. However, the store has experienced issues with understaffing, leading to long waits and frustration, especially when needing urgent help like checking a battery. One customer recounted a negative experience where multiple branches provided contradictory advice, and after waiting a long time, was stranded late at night without the proper battery in stock. Despite the efforts of AAA to assist, the situation was complicated, and the customer expressed disappointment with the overall service and the difficulties faced in resolving basic car problems. Overall, AutoZone in Tigard is recognized for its friendly, professional staff and wide selection of auto parts, but some customers have faced challenges with wait times and inconsistent service during urgent or complex situations.
Juan and his work partner was phenomenal on July 4th weekend swapping my 4Runner battery. Old battery died during my road trip and they had me on my way in under 15 mins. 10/10 folks!
June 2026
The guy who helped me e joked talking about car stuff as much as me.
May 2026
Lane was very helpful and kind the last two times I’ve gone in for an issue with my battery. Stark difference from the sub par service I received from the location off of Dartmouth.
