Bank of America (Lobby Service Only) offers a positive banking experience, highlighted by excellent customer service. Rachel is praised for her kindness while helping customers set up business bank accounts, making the process enjoyable. Aaron stands out for his cheerful demeanor, greeting every customer with a smile and humor even during busy times. Additionally, Kyle is commended for his respectful treatment of all customers, particularly when cashing checks for those without accounts. Overall, the staff at this location creates a welcoming environment, making it a preferred choice for future banking needs.
Rachel was really nice and professional during my time at the bank. I was looked after almost immediately and my transaction went through flawlessly, thanks to her. I would definitely come back again to do all my banking. Thank you all for a wonderful experience!
August 2024
Poor service at this location, for 20+ years always have a good customer service at Allan Blvd branch
November 2023
Aaron hooper was awesome very nice and extremely helpful