Costco Pharmacy has garnered a mix of positive and constructive feedback from its customers. Many appreciate the efficiency and friendliness of the staff, especially in comparison to other pharmacies. Customers have noted that phone support can be challenging, but most staff members are helpful and patient. The member discount on prescriptions is also a highlight for regular users. While the pharmacy generally maintains a friendly atmosphere, some reviewers mentioned occasional dismissiveness from staff, particularly during busy times. There have been calls for improvement in managing wait times and keeping customers informed, especially for those with appointments. Despite these issues, the majority of experiences shared are positive, with customers expressing satisfaction over the years. One particular staff manager received praise for addressing concerns about customer service, indicating that there is a commitment to improving interactions. Overall, Costco Pharmacy is seen as a solid choice for those seeking a reliable pharmacy experience, although there is room for enhancement in certain areas.
The staff are always gracious while responding to questions and demands. Given the number of people that they help day after day; they keep their cool and even kindness.
December 2023
Once I got the hang of it, Costco Pharmacy has been an excellent provider.
November 2023
I have been using this pharmacy for over 5 years now and have never, not once, had a bad experience! Well worth the hassle of dealing with navigating Costco shoppers, but an outside window would be awesome!
