Madewell is amazing. It's on the spendier side but they do fantastic deals on holidays and their clothing is top notch for a mid tier chain store. I switched to their jeans last summer and never went back! I also have a few of their wool coats and they're simply to die for
August 2023
I tried to exchange a pair of jeans I ordered online at sale price and they wouldn’t reorder at the sale price and claimed that my size “29” is in unopened packages in the back, had to pay an extra $50 for the same jeans online and it will be my last from Madewell.
October 2021
Great customer service here. The employees are very knowledgeable and help select styles that are the perfect fit for you. Even on a very busy afternoon, employees provided excellent service and attention to every customer
