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“James was awesome. We walked into other mattress stores and were ignored. Right when we walked into Mattress Firm we were greeted by James. He made us feel welcomed, he was very knowledgeable, and helped us find the perfect mattress. His customer service was top notch.”
“Ken and his staff provides A-1 customer service. I purchased a new bedroom set from Broadway Furniture. I was encouraged to lay on every mattress and choose one of my liking. They had a variety of different bedroom sets in the store and on their website. Lots of great, stylish choices.
My set was delivered to me a few weeks later because it wasn't in the warehouse. Alex and Alberto were professional and worked fast setting it up. If you decide to purchase furniture from Broadway Furniture, you will not be disappointed.”
“We had such a wonderful experience purchasing our new Purple mattress, mattress protector, and pillows from Tracy at the Purple store in Bridgeport Village! We had originally started shopping online because of all the special offers and deals, but Tracy worked her magic and really helped sweeten the deal for us.
She was incredibly helpful, upbeat, informative, and so much fun to work with. She took the time to answer all our questions and helped us feel confident in our choices without ever making us feel pressured. Tracy made the entire experience easy, enjoyable, and absolutely worth shopping in person. Five stars all the way—we highly recommend asking for her!”
“Recently purchased a mattress from Casper at Washington Square. What a wonderful experience. I wanted to avoid the “car salesmen” Approach at many large mattress stores. After researching on the Consumer Reports website, I decided to give the store a try. Shay was the most knowledgeable sales person I have ever dealt with. She was incredible! No high pressure sales tactics and she answered every question I had. Highly recommend seeing her is you are looking for a new mattress. So far, I’ve found their middle of the line mattress very comfortable.”
“Great experience we had with Evan. Lots of inventory to choose from, very knowledgeable and nice quality furniture. Reasonable prices
We’re a big plus. Thank you so much for your help.”
“Great customer service overcomes problems that might occur with a product. In this case, Robert, my sales guy at the Tigard (OR) Macy's Furniture store, provided stellar service even though the mattress didn't work out. He worked with and for me to get me the best deal and the best customer service. For that reason alone, he ensured I'll go back to Macy's in the future for furniture.”
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“Gardy was so incredibly helpful. We had a very particular style we were looking for and he was so pleasant to work with. He helped us find exactly what we needed and we were out of there in a flash!”