Metro by T-Mobile at 11940 Sw Pacific Hwy Suite D is a store that offers great prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff who go above and beyond to assist with various issues. Several reviews highlight employees like Rafael, Becsx, Rico, Diana, Junior, and Raymundo for their professionalism and willingness to solve problems, even staying late or calling management when needed. Customers have received assistance with account access issues, including problems with security passwords and PIN changes, often resolving these challenges through staff efforts. The staff also helped with transferring old phone numbers and fixing data upload problems, ensuring a smooth experience. The store's inventory is well-stocked, and the service is generally quick, friendly, and knowledgeable. Visitors from nearby areas, including Hillsboro, have found this location to be a better experience compared to other stores, praising the staff for their efficiency and customer care. Overall, Metro by T-Mobile at this location is known for its attentive service, helpful employees, and a good selection of phones and plans, making it a popular choice for those seeking affordable prepaid options and quality support.
So Slow, language barrier every time I go here. Last time
March 2025
Nice little store. The wait wasn’t too long & the staff was honest and helpful.
March 2024
I didn't catch her name but she was working the closing shift Sunday 2/25. She was amazing and definitely deserves a promotion. She is not only bilingual which is awesome but she went the extra mile for us and it was late in the day but she so positive and full of energy.
