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“Elvia was fantastic, easily the best customer service rep I’ve ever worked with at AT&T. She was efficient, knowledgeable, and genuinely focused on helping us find the best option for our needs.
Within 30 minutes, she had walked us through multiple plan scenarios and even pulled out her own calculator to carefully compare feature differences and pricing. Thanks to her attention to detail, we were able to keep the exact same plan but actually lower our monthly cost based on how she structured the options.
We walked out feeling confident and taken care of. I grabbed her card and will absolutely be going back to work with her again. Thank you, Elvia. I would highly recommend this store to anyone looking for honest, thoughtful service.”
“My Mom has an AT&T plan and her phone couldn't send texts. It was either the SIM card or the phone. Arman helped us and quickly identified the issue as a worn SIM Card. That took care of the issue, and allows her to take some time when choosing a new phone. I was extremely pleased by the service we received, and would have no issues doing business with Arman at this store”
10AM - 8PM
16200 SW Pacific Hwy Ste O, Tigard
Mobile Phones
“Braden the store manager, gave me an amazing experience. He even showed me photos of this amazing banana tree that he grew him self. Him and his team are all well trained, not only are they super heros when it came to helping me with T-mobile stuff, but his team kept me entertained during my long visit. Almost as if I was at a circus, I was laughing and having a great time. If I could give them 100 stars I would.”
“Benjamin was excellent | Quick service
It was my first time coming here to get my phone upgraded. I didn't realize that you can book an appointment, so I just walked in and had two folks ahead of me. I ended up waiting only 1 minute before being approached by Benjamin.
He was friendly, knowledgeable, and helpful. He helped me upgrade my iphone 13 pro to a iphone 17 pro. I've had this phone for 7 years. He looked up my plan and customized my order to what I wanted (silver, 512gb, keep my old phone). He looked up any promos and ways to bring down my total monthly bill. He had me sign some papers electronically, and I was out the door within 40 minutes. I synced my phone myself at home. The whole process was about an hour.
The store is bright and clean. Lots of clerks available to help. I will come here if I need any assistance. Thanks, Benjamin!”
10AM - 7PM
12955 SW Pacific Hwy, Tigard
Mobile Phones
“We went in for a broken phone..he went above and beyond to help us..He has excellent customer service.i Would recommend him anytime..He gave me a really good deal with a new phone..”
“Went in to get help with my mom’s phone. Although it was unlikely a hardware issue, two employees conducted a thorough assessment. The issue was later found to have nothing to do with the iPhone itself.”
“Great place and very knowledgeable people. They gelped us a lot with everything from billing to buying new phones. Especially Robert Riggi was wonderful, listened to our concerns, and solved our problems. I can not praise him enough! Tualatin Tigard Verizon place is the place to go for your Verizon needs!”
“The Apple Store has a different vibe than any other shop you happen to walk into.
It feels more like a coffee shop than a techie hangout because there is a casual air about the place.
We were there to get the wife’s baby in for a look. She has a few laptops and workstations to choose from but her favorite was giving her some display issues.
I am an IT guy by trade so I know IT and happened to have specialized in Break and Fix for Dell laptops. The experience at Apple vs Dell? There really is no comparison!
Dell sucks to put it mildly in my expert opinion. Their quality of product, service, and support pale in comparison. Apple shines in every category except price. A perfect example of getting what you pay for! Our issue was covered under warranty (even though the laptop is around 2 years old). The fix cost us nothing but our time and my wife is now whole again!
The entire experience was a joy, not a hassle, one of the many, MANY things Apple is doing right! Thinking about going there just to hang out next time. See you there!”
“Huge thanks to Sam and Sunny! Our family had been with Metro for two years, but they helped us migrate over to T-Mobile to snag a fantastic promotion. They made the activation process easy and even helped us get free phones and tablets. We’re happy to be on the same reliable network with even better perks now.”
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“Excellent customer service and outstanding help with all my phone problems! Sophia and Aaron are extremely informed, knowledgeable and super nice to all the customers! My difficult copying problem was solved in a super short time! Wow!! Both employees have great personalities and exceptional training!”