Public Storage in Tigard offers a welcoming experience for customers seeking storage solutions. The business allows free reservations with no commitment required, and provides an online eRental option that lets customers go directly to their units without waiting at the counter. Recently, the management has made significant improvements in customer service, highlighted by a new manager who is noted for his kindness and helpfulness. Many customers have praised the staff for their attentiveness and willingness to assist, with one customer expressing gratitude for the manager's effort in offering help during a move. The team is consistently described as friendly, organized, and knowledgeable, making the sign-up process quick and easy. While there have been past concerns regarding security and communication, the recent management efforts have greatly enhanced customer satisfaction. Overall, Public Storage in Tigard is committed to providing excellent service and value to its customers.
Andy was amazing and helped us with our last minute move. Helped relieve so much stress. Thank you Andy!
June 2024
This may be part of a huge corporation, but the staff gives you the feeling that customer service is very important to them. They answer the phone, if not, leave a message and they'll call you right back. They are super helpful in all aspects of the customer experience. Thank you Andy and the woman whom I failed to get... read full comment
June 2024
Well to be completely honest it is hard to find customer satisfaction anywhere these days let alone amazing prices. These guys Andi and Darren had pleasant smiles happy to be of help and made me feel like they valued me as a customer. I will recommend anyone I know that is needing these kinds of services. Thanks again guys.
