REI is a well-loved outdoor store that offers a wide range of quality gear and clothing designed for outdoor adventures. The staff are known for their helpfulness and knowledge, providing great service whether customers are looking for bikes, bike repairs, maps, or hiking equipment. Several reviews highlight the friendly and professional team members who go above and beyond, offering test rides, bike tune-ups, and personalized adjustments to ensure customers find the right products. Customers appreciate the store's extensive bicycle department and expert repair team, which are considered some of the best in Oregon. REI also carries a variety of outdoor essentials like water shoes and hiking boots, with staff providing excellent assistance. The store stands behind its products with a 100% satisfaction guarantee and shares a passion for outdoor activities. Overall, REI is praised for its helpful staff, quality products, and dedication to helping outdoor enthusiasts enjoy their adventures.
Wow, what a great show shopping experience. Calvin from Kauai helped me and he was outstanding! Even when it got a little busy it was extremely helpful and didn't make me feel rushed. I asked a lot of questions and tried on tons of shoes, he was super patient, kind, knowledgeable, and quick.
September 2026
I love this store. Bonus points for being able to walk over to Whole Foods for Apples and Coffee Beans after shopping at REI. Make sure to check the sales racks and little baskets of stuff they discount heavily - in this economy, we gotta watch out for each other.
August 2026
I worked with Cassidy at the REI near Bridgeport and was so impressed by her professionalism, knowledge, and going the extra mile to help me purchase a bike for my son. I will return!
