Hardware Stores in Troutdale, OR

“Ian was a wonderful manager I had my little one with me and he helped me out to my car. Great guy ?? thank you so much for your help and assistance with trying to settle my issues I had. Thanks AGAIN ?.”

“I was looking for a specific pressure washer and though the app said it was in stock, there were none on the shelf. I asked one of the associates in garden for help and saw what I saw and said they were out. I showed he the count on the app and asked her if she could check into it to see if they were stored somewhere else and she promptly turned to another customer and began helping him.I went to customer service and Bobby promptly found some in overhead. He called Katie and she was quick to physically locate them. She found a lift operator and got them pulled down. There were several frustrating events that lead to delays but she stuck with it even going to get a cart and loading it on the cart for me. Several customers interrupted her to get her attention and she persisted with me to be sure I got what I needed while remaining polite to the other customers. I have to say Bobby was very helpful and Katie was super helpful. Best service I have ever received at HD without question and I am a contractor that is in here almost daily.Katie J turned around what looked like it was going to be a bad experience into one to remember.”

“Pretty brief visit - I knew what I wanted, found it easily thanks to large clear signage, and the checkout staff was friendly. Store was clean, parking lot in good condition, clean restrooms.”