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“The service was great, Bobby did a great job getting the internet set up at my new place. He got it up and running quick and was able to answer all my questions!”
“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
“Jeff was amazing, helped us right away. Spoke with him about our timeline and exceeded expectations wonderful person, and very knowledgeable. Will continue to do business with Verizon.”
“My husband and I had a wonderful experience recently with Brandon Bighan at the 1374 Center Drive location. My husband had lost his phone and we had to order a new one. The first one we received (from a third party) was defective. Brandon worked on everything he knew how to do but the phone was bad. We ordered a new phone which arrived in a few days. We went back to see Brandon and he gave great customer service - very knowledgeable too. Got the phone working great and we were able to receive calls for his business again. We think he deserved 10 stars!”
“I went in today looking for information on a new provider as I'm currently with Verizon ? Shon was very helpful, he walked me through all the different options us cellular offers and current deals I could get in on. The interaction was one of the most pleasant phone store interactions I've ever had. Shon was happy to help and got me set up with 2 new lines each with a new phone covered by the current promotion offered by us cellular. He was happy to answer all of my questions as I wanted to be sure I'm not gonna have all the extra BS I get from the previously mentioned provider ? he also walked me through setting up the us cellular app, witch is much simpler then Verizon's app, and helped me sign up for auto pay per my request. Overall I had a great experience and this us cellular location has earned my business.”
“Tayzen was a amazingly knowledgeable and helpful associate he deserves a raise and praise for not just being extremely helpful and hard working but knowledgeable as well”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“I have a company of 25 employees who have to have their computers up and running 24-7 and Adept always comes through for us. Whenever a problem arises, Adept is typically responds within the hour and the problem is solved soon there after.
The latest couple of examples will illustrate their dedication to our success.
- Recently I was back in Washington DC and I had a login issue. It was 5am there, so it was 2am in Medford. I needed to be up early to get a head start on the day before meetings. I called Adept and left a message on their hotline. I received a call back within 10 minutes and was logged in and working within 20 minutes!
- This past week I was working late on a project that is due early next week when my computer died. I didn't have time to ship the laptop and wait for shipment of a new laptop due to the deadline. I called and hit the road for the four hour drive. By the time I got there, they already had the new computer set up for me and within another hour they had transferred data from my old computer to the new computer. Back in business!!
These are just examples of the truly exceptional service we have received from Adept for many years. We are proud to have them as our business partner.”
“cheriesse has helped us for many years getting us dish recently or bill went up and her daughter and her got us a new better service direct stream. Krysten came over to our house and helped us with our cell phones and set up the direct set up all our apps and helped us use it. They saved us money on our cell phones as well. Highly recommend them in medford.”
9:00 AM - 6:00 PM
739 Welch St, Medford
Internet Service Providers
“I went in to see about upgrading a phone. Ended up upgrading two and adding a tablet to the group as the prices were so unbeatable.
Ethan rocked the entire process. He was very knowledgeable, patient, and helpful, answering all of our questions wonderfully. Ethan is the reason why this review has 5 Stars.
The facility is lacking in any seating whatsoever. My 87 year old mother would have been standing for a long period of time because this crazy store has no seating! Thankfully, Ethan found a chair for her. Dumbest thing I have ever seen, T Mobile! Way to show your customers that you care.”
“The team at Data Center West is amazing to work with. They are far more than just hosting. They help solve problems and are easy to reach for any need. I highly recommend using Data Center West and wish we knew about what they offer years ago.”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
“This will be the only location I go to from now on. As a long time customer I dread going into the stores for anything. After this last experience I won’t feel that way anymore. Amazing customer service, knowledgeable and sincerely helpful.”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
“Excellent customer service by Robert Logue. Had an issue with incorrect numbers entered for a phone being traded in. Robert handled it in no time and had me out the door in less than 5 minutes.”
“I just want to give a HUGE shoutout to Lisa- a very kind and welcoming lady who did everything she could to help me even when I was stressed. She made sure to listen to my needs and help me in any way she could in a timely manner. Thank you Lisa!!!”
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“Today, I had the opportunity to work with Daniel, he such a nice guy. I highly recommend driving to White City, just for his service alone! Today there were three customers service reps, they were all busy filling needs and they kept the line moving. Thank you all, MLC”