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10AM - 5PM
7336 Crater Lake Hwy, White City
Mobile Phones
“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
“Jeff was amazing, helped us right away. Spoke with him about our timeline and exceeded expectations wonderful person, and very knowledgeable. Will continue to do business with Verizon.”
10AM - 5PM
1374 Center Dr STE 106, Medford
Mobile Phones
“My husband and I had a wonderful experience recently with Brandon Bighan at the 1374 Center Drive location. My husband had lost his phone and we had to order a new one. The first one we received (from a third party) was defective. Brandon worked on everything he knew how to do but the phone was bad. We ordered a new phone which arrived in a few days. We went back to see Brandon and he gave great customer service - very knowledgeable too. Got the phone working great and we were able to receive calls for his business again. We think he deserved 10 stars!”
10AM - 5PM
2366 W Main St Ste E, Medford
Mobile Phones
“I went in today looking for information on a new provider as I'm currently with Verizon ? Shon was very helpful, he walked me through all the different options us cellular offers and current deals I could get in on. The interaction was one of the most pleasant phone store interactions I've ever had. Shon was happy to help and got me set up with 2 new lines each with a new phone covered by the current promotion offered by us cellular. He was happy to answer all of my questions as I wanted to be sure I'm not gonna have all the extra BS I get from the previously mentioned provider ? he also walked me through setting up the us cellular app, witch is much simpler then Verizon's app, and helped me sign up for auto pay per my request. Overall I had a great experience and this us cellular location has earned my business.”
10AM - 5PM
1205 Plaza Blvd D, Central Point
Mobile Phones
“Tayzen was a amazingly knowledgeable and helpful associate he deserves a raise and praise for not just being extremely helpful and hard working but knowledgeable as well”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“I am so glad that I spilled wine on my laptop and then found Todd to help me. Not only did he fix my old laptop but helped me to upgrade to a new one. Todd has been very approachable and very effective in explaining things I understand and can utilize immediately. While I love my new laptop and now have a back up computer, one of the best services has been establishing a password management which is EASY and I trust. And I am certain I will remember tomorrow, next month and well into the future - where so many others have failed. I trust Todd and 100% recommend his services.”
“I had to get my Samsung note galaxy 20 ultra phone screen replaced, I called them today right at opening and they were able to get my phone fixed within 2 hours. Also the screen replacement for this phone is very expensive and they had the best prices I found. Great people definitely recommend!”
“Lorenzo was so nice and helpful. I came in the store because my phone was frozen. He unfroze it quickly. Also, he said I could do an upgrade so I bought the 17 pro max. He is a wonderful friendly employee.”
“Kudos to Jacob Rucker. We had just come from a terrible experience at the central point location AT&T with Kevin and then drove over to this location and Jacob had are issues resolved and we were in and out of there within 5mins. We’re thankful for his help!”
“Several months ago on my phone had to be replaced. They took care of everything and made it very very smooth. When my phone was replaced, however, my phone bill doubled. I went in today to find out why and the lady behind the counter, Christina, was extremely helpful. She figured out the problem and fixed it. I've always had good service at this store.”
“cheriesse has helped us for many years getting us dish recently or bill went up and her daughter and her got us a new better service direct stream. Krysten came over to our house and helped us with our cell phones and set up the direct set up all our apps and helped us use it. They saved us money on our cell phones as well. Highly recommend them in medford.”
“I love this store, they provide you the best experience and get you the best promos. We switched from a different company and it has been the best. My friends and family appreciate the folks in this particular location. Keep up the good work!”
“Amazing customer service, always nice to anyone that comes in. Always makes every visit feel important the whole team will help you with anything very educated individuals love this store!”
“Tosha was excellent at her job the manager butted in and confused me made the whole experience take longer and was less enjoyable very dry and unwelcoming would definitely go to this location again and deal with Tosha 10/10”
“I've been a loyal customer of Metro PCS for over 5 years. I've come into the same location for assistance over the years, but today I was assisted by the most professional, lovely young lady named Katie. She was calm, informative, patient and helpful. I am in my 80's and having someone who is invested in my experience and cares about my understanding concerning navigating my phone is so helpful and wonderful. Thank you very much! ?”
“Thank you thank you Cricket Wireless Medford off Biddle road! You have been very helpful in getting me and my account situated. I really appreciate The manager Justin for reassuring me throughout the process and Denzel for helping sort out all the logistics. I really appreciate all your efforts and really thank you for all that you guys do over there.”
“The young gentleman, Quinn was very personable and very helpful. He answered all my questions and walked me through each step and explain to me what my bill would be the next couple months. I have never had anybody explain in detail how today’s visit would affect me for the next three months and I really appreciated his help”
“I initially went to another AT&T store to purchase a new phone. The answers I got about early payoff and keeping the cost of my plan unchanged were unsatisfactory. Went to this 2nd store and got completely different but totally satisfactory answers to the same questions. Immediately bought the phone I wanted and had it up and running later that day.”
“I went here to get 3 new lines/phones and Crystal and Anthony were exceptional. I was impressed with their knowledge and they gave me so much information about everything. They answered all my questions with kindness and very clear answers. I would highly recommend this location.”
“I went in to see about upgrading a phone. Ended up upgrading two and adding a tablet to the group as the prices were so unbeatable.
Ethan rocked the entire process. He was very knowledgeable, patient, and helpful, answering all of our questions wonderfully. Ethan is the reason why this review has 5 Stars.
The facility is lacking in any seating whatsoever. My 87 year old mother would have been standing for a long period of time because this crazy store has no seating! Thankfully, Ethan found a chair for her. Dumbest thing I have ever seen, T Mobile! Way to show your customers that you care.”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
10AM - 6PM
1600 Delta Waters Rd #104, Medford
Mobile Phones
“Came in today to get a new screen protector. Max was the one who waited on me and was SO nice! Excellent customer service and will definitely be back to that location!”
“Bennett not only helped me immediately and thoroughly.He did it with four other customers in the store and the power went out in the middle for thirty minutes.He was very gracious and helped all of us. I had a previously unsatisfactory experience at another AT&T store in Medford. I will continue to return to work with Bennett at this store from here on out”
“Tyler and team are absolutely awesome! Always professional and courteous! Efficient and quick. We've used iexperts several time for various phones (shattered screen, battery replacement, unknown reasons to boot up). Each experience has been stress-free from initial contact, responsiveness, scheduling and repair. We've never encountered any additional problems with their repairs preformed by iexperts. They also offer excellent prices! Just the convenience of having them come to me is priceless! I'd definitely recommend the company. We added them to our contact list. lol Keep up the great customer service.”
“This will be the only location I go to from now on. As a long time customer I dread going into the stores for anything. After this last experience I won’t feel that way anymore. Amazing customer service, knowledgeable and sincerely helpful.”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
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“Today, I had the opportunity to work with Daniel, he such a nice guy. I highly recommend driving to White City, just for his service alone! Today there were three customers service reps, they were all busy filling needs and they kept the line moving. Thank you all, MLC”