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“As a first-time homebuyer, I was fortunate to have been assisted by Todd Twardowski. He was incredibly helpful in exploring various options to assist me in purchasing the house. He took the time to thoroughly explain each step of the process, ensuring I fully understood my choices and felt confident in my decisions. Todd was always prompt in responding to my questions, and his proactive approach kept everything on track. His professionalism, expertise, and dedication made the process feel seamless and manageable. I truly appreciated his support and guidance throughout the entire journey.”
“Incredible customer service and communication. We worked with Zach Flenner on an auto/RV refinance and cannot overstate how pleased and impressed we were. Zach's communication, timeliness, and check-ins were better than any experience in recent memory. He went out of his way to solve problems, make the process as streamlined and easy as possible, and was an absolute pleasure to work with. Very highly recommended!”
“Malynda Little was extremely helpful with funding for my insurance agency. Made the process seamless and stress-free! Best experience I have had working with a bank!!”
9AM - 5:30PM
16798 SW Edy Rd UNIT 118, Sherwood
Credit Unions
“Our family has been banking with Onpoint for over 10 years.
The customer service is top notch. A big shout out to Scout! He recently helped my mom and I with her account. Thank you for taking the time and getting everything straightened out.”
9AM - 5:30PM
8235 SW Tualatin-Sherwood Rd, Tualatin
Credit Unions
“Rei Nukaga was VERY helpful. She explained everything thoroughly so I could understand. She was kind and understanding of my situation. I will 100% recommend her and the bank!”
“Update: The people in the branch are very friendly and polite and explained that they're switching ATM providers and it's taking longer than expected. They accommodated me by letting me withdraw funds in person. Supposedly, I will get a card ordered and a confirmation when they happens. I'll update more then.Absolute Garbage for service. If you only have your mandatory vacation fund with them they won't let you withdraw funds in person. Instead they'll sell you an ATM card that never arrives. 4 different workers have sold me the ATM card now, but each time they fail to send it. And each time the next worker tells me that it wasn't ordered, but that they in fact will send it. I'm hoping that a poor rating and review will prompt them to follow up and do their job, but since we don't have the option of depositing our vacation funds elsewhere I'm not holding my breath.”
“I just went in to the oak grove branch to get quarters. Transaction done and SANTA CAME ON and said for Xmas they will be giving me $100!!!! And they credited me it right there!!! Guys! Go to Embold Credit Union!!! Thank you Embold!!!!”
9AM - 5:30PM
2915 SE Oak Grove Blvd, Milwaukie
Credit Unions
“Wonderful experience! I had a ridiculous amount of chain, and small bills I wanted to exchange for large bills. It turned out to be a huge project because the money counter would not read the bills. (My fault they were crinkled) Jasmye Dixion was extremely helpful and patient making the experience fun! Now I am all set for my trip! Great customer service experience!”
“I've been to a few onpoints and by far this is my favorite one. Customer service was great! Julio helped me with my transaction with a friendly smile, he asked about my day and made me feel important.
Wilsonville onpont can't compare since they have people working there that look like they hate their job. Not Julio! Thank you!”
“I’m an attorney. I moved my accounts to OnPoint after seeing how easy it was for my clients to handle trust and estates matters at OnPoint. I use the Tigard Fred Meyer brand and routinely have 10 or more open accounts. The staff is awesome! They are always welcoming, competent and efficient.”
“I had a very pleasant experience at OnPoint Community Credit Union when opening up a new business account. It was smooth and easy. I highly recommend using this credit union!”
9AM - 5:30PM
14985 SW Barrows Rd, Beaverton
Credit Unions
“I've always had excellent customer service at this location! It's nice to have a branch that is close by and the employees are always professional and kind to me every time I come in. I wanted to make sure to write them a nice review because they deserve it!”
“I made a mistake and accepted a fraudulent check into my account. Reported it right away when I realized the mistake and called, the fraud department froze my account. But told me I could go into the branch in the meantime if i needed some cash. Went into this branch where they (after some time were able to help!)”
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“I have been a member of this credit union for 35 years, back when they were the Portland Teacher's credit union. They are definitely going through some growing pains, the phone line customer service is terrible, but you still get good service at the branch offices. I go to the Wilsonville office.”