Kohl's is a department store that carries favorite brands in fashion, footwear, beauty, and home decor, designed to fit various personalities and budgets. It aims to reward customers every day with sales and Kohl's Cash to save money. The store offers services like hassle-free returns, free store pickup, and is a safe place to drop off Amazon return packages. Many reviews highlight helpful, patient, and knowledgeable employees, particularly in the Sephora area, who provide good service and assist customers with finding items or using their accounts. However, some customers note that promotional discounts like 30% off may not include many items, limiting expected savings. A few reviews express that the shopping experience can feel unwelcoming at times, with some customers feeling watched or treated with a weird attitude based on appearances, though this is not consistent across all departments. Overall, Kohl's promotes an environment of inclusion and aims to make shopping safe and easy, whether in store, online, or via its app.
Clothing and accessories mens, women's, children, cosmetics, home goods, shoes and more. Lines can sometimes be long. Amazon return.
May 2026
I shop Kohls for myself and my Big & Tall sons. Nice selection of brand name clothes for my sons. I find good fits in Petite size for myself. Friendly staff.
May 2026
Nice clean store, Great sales, excellent savings. Great staff