“I usually don’t enjoy shopping in-store, but I had a wedding to attend, so I decided to try Calvin Klein. The experience was amazing! Marcus helped me find the right fit, advising against the slim fit and suggesting one that suited my body perfectly. He really knew the clothing and sizing well.
When I went to the dressing room, Michelle offered to grab some additional pants for me. Even though I wasn’t planning to buy more, she insisted they were such a good deal, and I ended up getting them!
They even helped me order another pair of pants online directly from the store. The service from Marcus and Michelle was top-notch, and I’ll definitely be returning!”
“Love this brand. The styles & colors are so cute on my boys for both special occasion & just days where they want to ‘dress snazzy.’
Liz is the most kind, sunny, delightful sales person. Definitely feel well cared for & keep coming back :)”
“I typically don't find outlet stores to offer the best deals, but we like the Under Armour store. We made a stop at Gap on the way back to our car and were impressed by how nice and organized it was inside. My husband decided to purchase some jeans, as they were 40% off. The Associate who rung us up was so friendly and it's nice to see that some of today's youth still want to work. ;-) When we arrived home, I discovered that the jeans (2 pair) had rung up $10 higher, before the discount, than what was reflected on the price tag. I called the store and a very helpful individual by the name of Josh (I think?) simply took the barcode number from my receipt and refunded the overcharge. He then took the time to explain what had happened to cause the error and let me know he refunded an additional 5% discount for the mishap! It's a known fact, that a negative experience which is turned around, actually impacts a customer more positively than a flawless initial experience. Kudos to the Store Manager for hiring and properly coaching your staff! We will definitely return.”
“I came into the store to shop for my nieces and Betzy was an absolute angel! I usually have very bland experiences when shopping retail, but from the moment I walked in Betzy greeted me, pointed me in the right direction, and made me feel like a valued customer. I will definitely be back to this store for years to come! Thank you Betzy you made my experience so quick and easy from the moment you greeted me all the way through the checkout experience! 10/10 recommend!”
“Two ladies we dealt with yesterday were absolutely amazing!!!! They were super helpful and patient with us. Their price scanner wasn't working and they were totally cool with. Checking each price for us of the stuff that was on sale. Thank you ladies for the amazing customer service.”
“We were there yesterday just to look, but my son found Kermit the Frog and lit up! I had forgotten my wallet so I had to call my husband and get everything figured out. The staff were so kind and helpful. I wish I could mention them by name.”