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August 2023 by Jesper A.
Be careful with these guys. We bought a pair of shoes, and they never gave us the box. Found out the shows was one size too small, so we wanted to exchange them. They then told us that they do not accept returns without the box.
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August 2023 by Debra Jones
Staff asked right away if we needed help finding anything. My grandson has very large feet for his age (like his father's) and the gal was clearly knowledgeable about the brands they carry, including which ones run large vs small, or wide vs narrow. She was able to guide us straight to the brand that would work best for him. Prices aren't cheap, but they're fair - and they were doing a buy one pair, get one half off sale. They also check the contents of the boxes when you check out to be sure the correct shoes are in the box - it would be a drag to get home and find 2 left shoes or 2 different sizes. I imagine it also discourages shoplifting. Thanks!
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August 2023 by Jesper Angelo
Be careful with these guys. We bought a pair of shoes, and they never gave us the box. Found out the shows was one size too small, so we wanted to exchange them. They then told us that they do not accept returns without the box.
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July 2023 by Vladimiro RUBIU
The best choice shoes ? and price ! ?
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July 2023 by Marleny Jasmine
Sweet lady named Elizabeth she was very sweet and kind helped out a lot
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April 2023 by J. Franklin
Great selection of shoes. Had to order a pair for my son because they didn't have his size. They showed up in 3 days with free shipping. The lady was super helpful and easy to work with.
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February 2023 by John Haynes
two pair 80 bucks. plus they donated shoes to poor kids. love it
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December 2022 by Laurie
We had a very good experience at this location. We first went to famous footwear! They were not interested in our business as no employee said a word or offered help. Very different in Rack Room. All the employees were friendly and very helpful, helpful enough to where we walked out with purchasing 4 pairs of shoes! It however could be better organized especially trying to find walking shoes. Would agree the aisles were a bit narrow but it has been this way for years!
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November 2022 by Grammie
We had a very good experience at this location. We first went to famous footwear! They were not interested in our business as no employee said a word or offered help. Very different in Rack Room. All the employees were friendly and very helpful, helpful enough to where we walked out with purchasing 4 pairs of shoes! It however could be better organized especially trying to find walking shoes. Would agree the aisles were a bit narrow but it has been this way for years!
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November 2022 by Jens Weber
Friendly staff, nice selection and reasonable priced.
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October 2022 by aj sweedler and mario jvs
The place is full of shoes. The aisles are a bit narrow and all shoes seemed to be in Med width, but on the narrow end of medium. My feet are wide and small. Prices were ok. The clearance shoes were super slim pickings. I expected a few more bargain prices or something. The Crocs, for example, were the same price as the Croc store at the other end of the shopping center. Neither store had anything special. It's a good store, but I didn't get excited about any shoes or shoe sales.
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October 2022 by SoJoBarb
Seemed very understaffed. Prices were rather high for an outlet. I think one girl was running the whole place! She was polite.
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September 2022 by k Jenkins
They don't have all sizes available, they say they can order the shoe, when you get to cash register they say sorry we can't order that shoe! They pull you in with window signs stating BOGO 50% off then can not provide the shoe and do absolutely nothing to make it right! (like still offer discount)
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September 2022 by Brenda Cundiff
This was my first time shopping at Rack Room Shoes. I loved all the selections and the prices were good too. Staff was very helpful and friendly. ?
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May 2022 by k Jen
They don't have all sizes available, they say they can order the shoe, when you get to cash register they say sorry we can't order that shoe! They pull you in with window signs stating BOGO 50% off then can not provide the shoe and do absolutely nothing to make it right! (like still offer discount)
