Rack Room Shoes has been a trusted footwear retailer for over 95 years, known for offering quality shoes for men, women, and children at good value prices. The store features a wide selection of nationally recognized brands and exclusive brands across athletic, comfort, dress, and casual categories, ensuring that every family member can find shoes they love at an affordable price. Customers appreciate the helpful and friendly staff, which creates a welcoming shopping experience, especially compared to other stores where staff may be less attentive. Although the store can sometimes be crowded with narrow aisles and shoes primarily in medium width, shoppers find the selection satisfactory, with options available for special orders and quick shipping. Prices are generally reasonable, and clearance items may be limited, but the overall shopping experience remains positive. Some customers feel the store could benefit from better organization and more extensive bargain deals, but the helpful staff and variety of shoe choices make it a popular destination for footwear needs. Despite occasional concerns about staffing levels and store layout, Rack Room Shoes continues to be a reliable place for families to find quality shoes at value prices.
Pretty good selection, and prices. Just a heads up, if you actually drop something in the store, they will ask you to pay for it. I drop a can of shoe protection spray, I dropped it, I broke it, they asked me to pay for it, and I did. No opinion, Just stating what The policies are.
March 2026
Wonderfully helpful staff who were very, EXTREMELY patient with my boyfriend's older father who was having a heck of a time figuring out what to get/fitting in shoes and understanding the BOGO deals. I've been here before and also admire the staff and their help, especially with keeping my shoes nice and clean.
February 2024
Great selection and prices, and customer service is always great
