Astound Broadband powered by Wave connects customers to award-winning internet service with 24x7 local customer support. The company is powered by passionate local teams dedicated to the community. Reviews note having a great experience, with service calls scheduled quickly and handled by knowledgeable, patient, and polite technicians who give good advice. Some customers feel pricing is affordable, especially by staying on top of promotions, and suggest connectivity complaints may sometimes be related to customer equipment rather than the service itself. Overall, customers report reliable internet and are glad to be with the service.
great connection and service. however, i went from $70/mo, to $120/mo in just under a year and a half. never missed a payment, dont have any bundles, im ONLY paying for internet, and my bill increases every other month with no explanation. and i cant get a straight answer from customer service.
July 2023
Since Astound took over Wave, service has been spotty and never seems to be an issue on there end.
June 2023
Called on Thursday to switch back from Xfinity and had a service call at 10 am Friday Morning!! Glad to be back with Astound!
