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March 2023 by Luke B
I started an account with Umpqua Bank at the beginning of the year in early January 2023, I was excited to have a local credit union in my area. They said they were sending my debit card in the mail to my PO box. It's now the beginning of March and I still have not received the card. I went to the bank and asked them to send me another card at the beginning of February... they send me spam letters in the mail but I still haven't received my debit card. Yet they will charge me a service fee every month.... the people in the branch are very nice and have said the debit card is in the mail but this is ridiculous... I work full time I can't go into your bank when the houses are 10-4pm.... figure it out this is extremely inconvenient!
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April 2021 by Drew L.
Overall great service.
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April 2020 by James L.
Worst customer experience ever. My CD was mature but due to covid it slipped my mind. On day 11 out of the 10 days they give you they took 200$ out of my CD for "holding onto my money " instead of doing the right thing when everyone is out of work and no income coming in they should have waved the fee. But no one cared so here I am leaving you a bad review. You could have rolled it into my checking account or my savings. Instead I closed all my accounts and still no one from corporate has gotten back to me.
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February 2020 by Kenny
Very friendly staff struggling with a horrid system. Expect long waits, not in lines, but as the tellers try and do anything outside of a deposit.
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October 2018 by Roger Anould
Great staff! Also very quick service and never much of a line. Been banking here for years!
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July 2018 by Bobby Dixon
This is the only bank I know of in Oregon that opens at 10 am and closes at 4 pm. Talk about bankers hours how ridiculous. I would even give it one star.😣
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June 2018 by Angela Radonski /simmons
I am not a member of this bank but i needed to break a hundred dollar bill. I walk using a walker and I walked through their front door and must say that their front door is handicap friendly ; kudos for them! Also I was greeted by a clerk with a hi there and a big smile. I always enjoy being greeted right away because it makes me feel as if i matter!
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June 2017 by Christian Spencer
Always helpful and very, very pleasant!
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March 2017 by Karee Wasson
I have banked with the Yamhill branch for many years and I must say they are amazing. They were such a huge help with my first home purchase. Their staff goes above and beyond. I couldn't be happier with them :)
