Customer service is a foreign concept, walked in and was simply told to "read the monitor." Didn't feel welcome or wanted at all.
July 2022
Teller 0115 was not very nice to my wife. In fact, this teller was plain rude and, at times, disrespectful toward my wife during her visit at Freedom Credit Union. Is it too much to expect kindness and respect from the institutions safeguarding our monies?
June 2021
I was speaking with customer service and a woman named Sonia D. Harris was very rude and made many condensing remarks. I’ve been with Freedom Credit Union for 20 years and never have I been disrespected like that. One star review from me.
Freedom Credit Union has been a trusted financial partner in the Philadelphia area since 1934. We are a not-for-profit organization offering better rates, lower fees, helpful service, and expert advice. Our wide array of lending products include auto loans, personal loans, mortgage loans, credit cards, and more. Let us help you with your financial needs!