CubeSmart Self Storage in Allentown, PA, offers a large selection of storage units and exceptional security features, making it a reliable choice for storing belongings. Customers appreciate the cleanliness of the facility and the helpful staff, who provide outstanding customer service. Selina and Alexa are highlighted for their professionalism and attentiveness, making the storage experience smooth and stress-free. Sherry is also praised for her kindness and thorough explanations, ensuring customers feel welcomed and informed. The facility includes convenient amenities such as a covered loading bay and multiple entrance and exit gates, enhancing accessibility for users. However, some customers have expressed concerns about price increases after a few months of renting, which can be frustrating. Additionally, there are mentions of maintenance issues, such as repairs needed on back doors, raising security concerns. Despite these drawbacks, the overall impression of CubeSmart Self Storage remains positive, with many customers expressing gratitude for the support and assistance received from staff during their visits.
First time user and they Accommodated me to the full assistant.
November 2024
Bill is the most wonderful customer service rep I have been assisted by with cube smart very patience , respectfully and uplifting. I w
July 2024
This place is huge! It's pretty clean. Nice staff. It has a bathroom in it which I thought was weird but fantastic if your gonna be there a while. Nice size units. Not sure how I feel about the tops of the units being open with only a netted thing covering them.
