The UPS Store #7496in Allentown offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all mail and packages, notary, shredding, and faxing. The store is locally owned and operated, dedicated to providing excellent customer service. Customers have consistently praised the professionalism, friendliness, and helpfulness of the staff. They have gone above and beyond to assist customers with any questions or issues, ensuring their needs are met. The store has received numerous 10-star ratings for its outstanding customer service, with customers feeling valued and treated with kindness. The staff has been described as knowledgeable, respectful, and patient, guiding customers through the process and offering solutions to their problems. Customers appreciate the store's attention to detail and willingness to go the extra mile to ensure a positive experience. This UPS Store location has become a go-to destination for many due to its exceptional customer service.
Friendly and helpful staff, I’ve been shipping stuff from here for a few years now and always pleased.
October 2025
Ken was incredibly helpful and patient. I had a problem with my package being returned from another location, and he took the time to fix everything, update the address, and make sure it was done correctly. He went above and beyond to help me and was very kind and professional. I really appreciate his excellent customer... read full comment
September 2025
During the past year I have had to utilize their services numerous times and they are always professional, pleasant, and helpful with any questions I might have.