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“Shipping international can be super confusing, but Alishah made the process super simple and seamless.
I was trying to send a package to Australia and she was able to walk me through every step and answered all my questions. I appreciate her patience through it all. So glad I didn't ship UPS! Saved money, time and got great customer service!”
“Ken was incredibly helpful and patient. I had a problem with my package being returned from another location, and he took the time to fix everything, update the address, and make sure it was done correctly. He went above and beyond to help me and was very kind and professional. I really appreciate his excellent customer service!”
“I gave The UPS Store an 8 out of 10 because overall my experience was really good. The staff was friendly, the service was quick, and everything went smoothly. I didn’t give it a 10 just because there are always little things that could be improved, like shorter wait times when it’s busy or adding a few more services to make it even more convenient.”
“Great customer service at Staples on Tilghman Square. Dayvan, I think was his name was extremely helpful. I wasn't too tech knowledgeable of the Staples App on my phone, and he was able to install it, explain how to access it, and how it works. I didn't even know that I had accumulated $89 worth of converted points. He also helped me find the right ink for my printer and he was able to deduct my bonus points of $89 off my total. He really made it so pleasant to shop. Thank you Staples for the excellent staff you have. They are truly friendly, helpful and serviceable with a caring smile.”
“This is now my go to mailing hub. The staff is super friendly and they give personalized service. I am always greeted with a smile. They took the time to get to know me and send me my receipts by email which helps me to keep track of them better - no paper to lose. Someone is always there during their hours - this was a problem at the grocery store I was using. I love the one stop drop off location - I can drop off all my - USPS, FedEx and UPS - at one convenient location. No more running around town to different locations. I highly recommend this business!! Keep up the great work.”
“Aneesh was fantastic and went above and beyond in taking care of us. Calm under pressure and easily doing 3 things at once. Give this man a raise!
Thank you Aneesh!”
“The clerks move fast at this place. I returned a package from Amazon and I waited in a pretty long line for less than 10 minutes. I was impressed at how coordinated the staff was in keeping the lone moving quickly.”
“Stopped in tonight to do some Amazon returns, and received wonderful customer service from Bruce. He worked hard to expedite customer service to everyone in the line, twice multitasking on two different registers helping out Amazon returns and checking out customers simultaneously. You don’t often see that level of customer service anymore, and it needs to be highlighted! Thank you!”
9:00 AM - 2:30 PM
UPS Drop Box, Allentown
Shipping Centers
“Love this UPS! I have never had a bad experience at any locations I've been-- but this location tops the cake. They are always so kind and friendly no matter the time of day, year or amount of people in line! They make it so easy to do to return packages. They are also super helpful if you need help with any packages as well,”
“I had an excellent experience at this store, and their customer service was truly exceptional. I highly recommend it to anyone looking for a great shopping experience.”
“Excellent service excellent packaging of 4 bottles of homemade hot sauce shipped to Reno all in good shape and on time I will definitely be back thank you all bob”
“Always an efficient and friendly exchange at this specific location. Thank you, Mr. Patel, for joining the neighborhood and providing excellent services each time!”
“I honestly hate going to the post office because most workers are mad and hate their lives. However, the woman working this desk was so kind and nice. Didn’t get her name but she was great.”
“Seeing the reviews on this page made me a little nervous. So I wanted to share some positive feedback about my delivery driver today. They were incredibly kind and friendly.
Even places my delivery inside of the garage to protect it from the weather. He was also on time and called before he was about to arrive.”
“Several employees called off on Saturday. George was the only employee at the counter. He was pleasant, professional & helpful, as I had a very large stack to be mailed. Thank you George!”
“I want to thank to the girl front desk (hispanic maybe boricua) , superviser and other wonderful women i think her name is francina ; we have a problem with my husband important document (mailing with usps NJ) and this was the only USPS that really shows interest in help us ; very patiences , they make sure we got our problem solve thank you so so much”
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“The staff is extremely welcoming and helpful! I have only had wonderful experiences with this UPS store. I feel confident that when I go there, I can print, ship, or have documents notarized in a timely manner and with friendly assistance from the staff. Top notch customer service!”