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March 2024 by Joan Y Steinberg
Courtesy & friendliness of staff
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February 2024 by Monica Patton
I know I never have to worry about anything I ship being lost.
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February 2024 by Molly Follweiler
Always in and out pretty quickly, even when it’s busy. The people working there are very helpful and friendly.
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February 2024 by Marie DePriest
Very helpful staff
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February 2024 by md.zakiul Islam
Convenient, quick, great service
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February 2024 by Vicki Sefranek
Customer service and friendliness of staff
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February 2024 by Maggie DeJesus
Very prompt and knowledgeable
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February 2024 by Craig Schardt
The people are extremely nice and the convenience of the store
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January 2024 by Alan Desris
I walked into the store (01.11.24) ten minutes before they closed. I was not sure if I needed an appointment and could not reach anyone by phone, so I gave it a shot. They were clearly ready to close, but the kind lady behind the desk stopped her routine and handled my request with no problem, made me copies, and it was done in 5 minutes.
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January 2024 by Yariel Deldado
Quick and expedited service. DAN was awesome
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January 2024 by BettyAnn Takacs
The employees are friendly and very helpful
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December 2023 by Cliff Woodring
Man this place has awful customer service. I have 3 large packages to ship. I take them in and use the self serve kiosk to avoid the long line that was almost out the door. I scan the 3 packages and the employee asks me to take them up to the counter because of their large size. She then walks into the back room and another employee walks out hollering at me that I can't leave my packages sit there on the counter where the female employee told me to sit them. So basically all the employees wanted to be cry babies today, despite me already doing half their job for them by using self serve kiosk, and it shows me that none of them really know what's going on. To take it out on the customer is the most unprofessional thing they could have done. They need to get it together. What a mess! Don't go here unless you are willing to get a headache.
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December 2023 by frank ault
For the last few years, it was getting more and more complicated to get packages ready to mail. And last year, one of my packages which was sent to Rochester NY first went to Florida then to Brooklyn and finally to the destination. Not going to happen again.
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December 2023 by Marie O'Keefe
Big thank you to the staff at this UPS Store! Today they helped me with a return to Amazon….i misread the return instructions that said I needed to pack/box my item before returning it. As luck would have it, I had an empty box in my trunk so they taped it up for me and were so friendly and helpful! Thanks again guys…..definitely recommend this store!
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December 2023 by jestiny carrillo
It’s such an easy and seamless transaction. Staff is super helpful and friendly. Any questions I have, I’m confident they will be able to answer them