The UPS Store #4651 in Allentown is a convenient, locally owned and operated business that offers a range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers find it easy to return Amazon items, often in under a minute, thanks to the helpful staff who handle packaging and returns efficiently. The team is known for their courteous and friendly attitude, consistently providing great customer service and paying attention to detail, even during busy times. Zae, who manages the store, is especially praised for resolving issues and introducing new services. Packages are delivered promptly and updates are provided throughout the process. The main clerk, Donna, is recognized for her friendliness and professionalism. Overall, the store is a trusted location for shipping, returns, and various business needs, making every visit a positive experience.
Management was less than helpful and its a small store.
July 2026
Customer service are very helpful and friendly. Fast service and very convenient location.
July 2026
They’re fantastic! The two guys working there helped me put a large air mattress in its box, which I couldn’t do before. I truly appreciate your assistance, guys!
