First Commonwealth Bank is highly praised for its friendly and helpful staff. Customers appreciate the excellent communication and personalized service, especially when buying a home. Tellers are described as super nice and sweet, providing helpful assistance and thoughtful gifts like candles at closing. The bank offers professional and friendly service, with staff who remember customers by name. Whether for mortgage support or banking needs, the staff are attentive, caring, and ready to assist, making the banking experience smooth and positive.
Would get 5 stars if there was an atm on the inside.
June 2023
I had just bought my first home through First Commonwealth Bank, I worked with kaitlyn and she was GREAT,the process went really well,communication was on point,she discussed the different programs, and which would fit me best for buying my first home,highly recommend kaitlyn for anybody trying to buy a home she the best!!!
April 2023
Tellers have always been super nice, I used them for purchasing my home as well and they were soooooooo helpful, and sweeter than the mortgage brokers my realtor tried persuading me to use. When we closed on the house they gave me a nice quality candle which was just really kind.