First National Bank, located at 2610 Plank Rd in Altoona, PA, offers a range of services, including consumer banking, commercial banking, and wealth management. The staff is known for being kind and helpful, with one customer praising a banker for her efficient assistance during a cashiers check process. Many customers appreciate the friendly atmosphere and good treatment they receive. However, some have expressed frustration with the branch’s location, noting that it is situated in a busy plaza, making access difficult. The ATM is described as small and somewhat outdated, leading to further inconvenience for customers. Overall, First National Bank strives to provide convenient banking solutions, despite some challenges related to its physical layout.
I deposited my annual bonus using the night deposit box and kept checking my account throughout the day with no indication of the deposit. Finally called the FNB Greenwood branch to see what the problem was. Was casually told, oh, I was going to call you. We need to hold this for 5-7 days. Hmmmm, same amount as previous... read full comment
September 2026
Visited in Sept 2026. There was a line reaching the door. The tellers were competent and respectful while resolving my complex issue.
July 2026
The worst drive thru. If there is more than one car in line, be prepared to wait more the 20 minutes or more. I suggest going to a different bank.
