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8:30AM - 6:30PM
4920 Pennell Rd, Aston
Mailbox Centers
“This place is great to do business here. I left my credit card on the counter, and the service employee ran ?♀️ all the way to track me down to return my property. This is a very honest and trustworthy place. Thanks”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“Wow, this is one of the few stores with amazing customer service. Even though they were super busy, Crystal managed to keep a smile on her face and welcome each customer. I will definitely do all future business at this location, even though it's not the closest. Accolades to a wonderful, customer friendly UPS!
Never change, please”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“This place is efficient, helpful and the staff are always pleasant. Amal is especially friendly and she was great when we needed to get our documents notarized with witnesses.”
“Outstanding customer service by Mary while she navigated and assisted me through the tedious fingerprinting process! I came back twice because I had forgotten I had two other scans to complete and both times she was extremely helpful!”
8:30AM - 6:30PM
1167 W Baltimore Pike, Media
Mailbox Centers
“Marcel gave the absolute best customer service! When a different print store couldn't print the prayer cards we needed for a celebration of life I called UPS and Marcel made it happen within the hour. He took the extra effort to make sure they would be exactly what we needed while providing comfort and compassion, which is exactly what we needed. Thank you, Marcel.”
“Being a small business owner,
I have gone here on several occasions and always have been helped professionally and kindly by Joseph. I will continue to use him whenever I need any of his services!”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“I've used the Mail Service Center several times since 2019 to ship items I've bought from local online auctions. Mike & his staff have always given me EXCEPTIONAL SERVICES from start to finish. He's very timely with communications, offers competitive rates, packs well & quick to help if needed. It's obvious that he truly cares about his customers & I highly recommend his business.”
“The owner Steve is a great guy. I have been going there for some time, and have never had any problem whatsoever. He also does a great job with my packages. Also, the location is so convenient.”
“I've been here several times for notary or shipping services and they have always been fast and ready to help. I've not had any issues with unfriendly employees. I like that I am able to get in and get out quickly.”
“Talk about service with a smile! Zach (owner) went above and beyond to help me get my documents notarized at another business place nearby, and back to his UPS store to ship my documents overseas. I’ll never forget his kindness. I’m a customer for life!!”
“Mr. George was pleasant and knowledgeable during the passport process for my daughter. The process was fast and easy. For the people getting your passport, I would recommend having your paperwork completed prior to your appointment.”
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“Asia provided the best customer service experience I had in a while. She provided the service I needed quickly and with care and I appreciate her going above and beyond and letting my daughter use the bathroom when she needed. Simple things but worth a lot. She’s a beautiful soul and your company is lucky to have her”