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“There is simply no other place like My Mailbox Store! They do it ALL, they accept packages, sign and hold packages, help with literally any shipping need you might have. I recently ordered 4 new phones from Verizon and had them all sent here. I didn't know this but Verizon shipped the phones in 3 shipments that required signature (2 were UPS and 1 was FedEx) and I knew they would all be handled by the team, no need to wait at home for a delivery all day. They went above and beyond to meet all my shipping needs and the team I dealt with was extremely personable and accommodating, shout out to Terry/Jeff/Ivy. I will surely be recommending and doing business with My Mailbox Store for many years to come; it is truly hard to find a business as honest as this one these days. A TRUE GEM!”
“I just came in to do a quick Amazon return but there was a line. The worker, Casey was so patient and helpful with the customers that were struggling with returns. She definitely went above and beyond to make sure they got what they needed. She was clear about pricing and helped get things sent to the printer. I think people behind me were impatient but I know those other customers needed and appreciated her help. Well done!”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“Thank you so much both women in the store early Friday morning it was a power outage that occurred but they didn’t panic at all ,still remained professional tried there hardest to a a-company ever guest despite the circumstances ! They Even manger to give me a phone call when my package came in ! I just wanted to say thank you ladies both so much you do very well under pressure and I condone you dearly for that everything you do .you both are very rare and I truly wish it was more people in the world like you both professional ,helpfulness ,patient , customer service is top tier , literally understanding thank you for allowing me and others to return to a store that has one of the best customer service hands down !!! Thank you so much and marry Christmas ladies and happy new years !”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“Outstanding customer service by Mary while she navigated and assisted me through the tedious fingerprinting process! I came back twice because I had forgotten I had two other scans to complete and both times she was extremely helpful!”
“Marcel gave the absolute best customer service! When a different print store couldn't print the prayer cards we needed for a celebration of life I called UPS and Marcel made it happen within the hour. He took the extra effort to make sure they would be exactly what we needed while providing comfort and compassion, which is exactly what we needed. Thank you, Marcel.”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“I have been going to AIM Mail Center in West Chester for the last few years and I am impressed. Joseph, the owner, is professional, courteous and gives great guidance when I don't know more than where I want to ship something. He has packed a computer and a separate very large piece of framed art like he is packing the Hope diamond. Joseph is amazingly patient. I have watched him greet people as they walk through his door and he is friendly to everyone. He knows many of them by name. He is an old-school business man and a class act. Knows his business well! This business offers many, many services like printing and passport pictures and processing as well. Highly recommend AIM Mail Center in West Chester.”
“The owner Steve is a great guy. I have been going there for some time, and have never had any problem whatsoever. He also does a great job with my packages. Also, the location is so convenient.”
“Recently used Mail Service Center to pack and ship an auction purchase I made with William Bunch Auctions. I was very pleased with the pricing, service and communication. Would recommend.”
“The store associates are always calm and attentive to all patrons who enter the shop. I love the ease of printing labels using the computer in the shop. I always have a great experience here.”
“Talk about service with a smile! Zach (owner) went above and beyond to help me get my documents notarized at another business place nearby, and back to his UPS store to ship my documents overseas. I’ll never forget his kindness. I’m a customer for life!!”
“Mr. George was pleasant and knowledgeable during the passport process for my daughter. The process was fast and easy. For the people getting your passport, I would recommend having your paperwork completed prior to your appointment.”
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“Asia provided the best customer service experience I had in a while. She provided the service I needed quickly and with care and I appreciate her going above and beyond and letting my daughter use the bathroom when she needed. Simple things but worth a lot. She’s a beautiful soul and your company is lucky to have her”