Walgreens is a busy pharmacy that many rely on. The store often faces staffing shortages, but some employees stand out for their helpfulness. A pharmacy tech named Corey is highly valued for resolving insurance issues and is very polite and knowledgeable. The shift lead, Sanae, is praised for her patience, warmth, and helpful attitude, despite working under difficult conditions. Customers appreciate Walgreens for its better pharmacy services compared to nearby locations, especially during times when other stores have closed. However, the rewards system needs improvement, as rewards are not automatically applied and expire quickly without warning. The store also offers Covid tests via drive-thru, though customers are advised to go inside for testing to avoid long backups caused by impatient drivers. Overall, Walgreens is seen as a convenient, busy place with dedicated staff, but some areas could use better communication and organization.
Horrible service don’t call the pharmacy THEY DONT ANSWER!!!!
March 2026
Ameens Customer service is unmatched! He was so helpful and had the sweetest moment with an elderly lady where he handled her like a pro. Everyone in line walked out smiling! Give that man a raise!
February 2026
I love my neighborhood store in highland village because of the Amazing people that work there!!!
