Metro by T-Mobile at 1508 W Front St offers a variety of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly staff and clean environment. Many reviews highlight helpful employees, with one noting exceptional service from a manager who goes above and beyond. However, some customers have faced issues with pricing, as one was surprised by a much higher cost for a phone than expected, leading them to choose another provider. Others mention challenges with store hours or staffing, but recognize that staff work hard, often training new employees. Overall, the store is praised for its customer service, especially the manager, who is seen as a key reason for positive experiences. Customers recommend visiting for the best prepaid plans and friendly assistance, emphasizing that the staff's efforts make a difference.
Joe is the best! Very professional and cares about helping people. Will definitely be going to him for anything I need here on out!
February 2024
The price on their website said $99 got there, and they wanted almost $300 to walk out with a phone. I did not take it and went with Verizon. Other than that, the staff was friendly and very clean environment.
June 2023
The gentleman there was absolutely helpful, helped me with the issues that I was having with my service. I give that man 100/10 because he's phenomenal.
