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“Shout out to Eric at this store! He made the process of upgrading our phones and wireless plan really painless and easy! We got exactly what we wanted and we never felt pressured into a contract we didn't want. We were so pleased that we came back three days later and asked him to enroll us in AT&T internet for our home. We're looking forward to having our wireless and internet all in one bill. Thanks Eric!”
10AM - 6PM
348 W Dekalb Pike, King of Prussia
Mobile Phones
“Alex ,fixed my phone in 10 min. While I waited took a power switch from my old phone and replaced with broken power switch back in business. Thank-you Alex. CPR CELL REPAIR PUT THE BEAT BACK IN MY PHONE.”
“Great place and friendly service! Went in the other day to replace my phone and they found discounts for me that I didn’t know were available. Highly recommend.”
“I had the pleasure of meeting, John Tripp, perhaps the BEST Verizon Sales person that I have had in the 18 years of my affiliation as a customer of Verizon.He is extremely knowledgeable with all your offers and services. He made my entire purchase very easy. Being a business owner myself, I see the tremendous value he provides.He is a remarkable asset to your company.Thank you!Paula DeSanctis, De Sanctis Builders”
“Just left store & was WOWED by exceptional customer service from Jay & Daniel. My phone had conked out - Jay fixed & explained it to me!!! Helpful & very friendly A++++ Team!”
“We are so thrilled that we stopped into the Wayne store. The gentleman helping us was incredibly helpful and knowledgeable.I would highly recommend using this store to anyone looking for a phone and or service. Thank you again!”
“My experience at the Havertown Verizon Wireless store has been nothing short of excellent! I needed a new phone to replace my 8 year old Samsung S8. I was helped by Jailane and she was the best! She has thorough knowledge of the phone I chose and the plans available through Verizon. She answered all of my questions to my satisfaction and did it enthusiastically and with a smile on her face. I recommend her highly!”
“Omar with Verizon Wireless was friendly, professional, and honest. He laid out all the options for my mother and didn’t rush her into the newest or most expensive phone. He was efficient and laughing the whole time. We would definitely come back again!”
“I walked into an At&t because my account was compromised and he helped me set up a new account with a brand new phone. Harry helped me out and he was real helpful and attentive.”
“Elias was very helpful and informative and set me up with a new phone, new plan, new iPad and I am very pleased with the service and this is my new go to Verizon store.”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“Jordan at the Phoenixville Verizon Wireless store provided exceptional service. He took his time with me in upgrading my phone and watch that I bought from Samsung directly. Then made sure everything transferred and was working properly while he assisted other customers.”
“Staff is 200% better & welcoming than any verizon store in the area. Ron took time to explain the promotion, transferred my data & gave me good bundle discount on accessories. My go-to store for any phone needs.”
“Was on phone with AT&T Technical support for hours, problem not resolved. Josiah fixed my problem in less than 5 minutes and insisted that I add a pin for security and helped me do it.”
“Christian was incredibly helpful, pleasant, and kind. He went above and beyond his duties when he ran out to the Berwyn Verizon to get the phone I was looking for (mind you, it was flooding and raining outside). I offered to get it myself but he was insistent. This made the process of getting a new cell phone and getting everything transferred over so much easier. I will ALWAYS go to this Verizon just for Christian!”
“Darshan is the most knowledgeable and patient tmobile employee I've ever encountered. He made our 2 upgrades simple. He took the time to fix the issues on my elderly mom's phone and then organized her phone for simpler use. He made our experience enjoyable. We will continue to visit him at his location.”
“Bought a phone on sunday, January 14th. Service person was not to my satisfaction.Came back and Marc C. Was great. Fixed the problems and was very nice to work with. Got all my photos as well as many other things back.Thank you Marc.”
“We had an incredibly positive customer experience while shopping for a new phone and in the capable hands of Will. He was personable, knowledgeable, patient, respectful, and facilitative. It completely changed our idea about what one can expect when being helped by a staff member. Will goes above and beyond to serve customers. So impressed!”
“Ramadan and Matt were beyond helpful and very informative I was very much impressed soon as I walked in by Ramadan and Matt was there to back him up I loved the service”
10AM - 6PM
418 Egypt Rd, Norristown
Mobile Phones
“Shawn and Caleb were excellent to work with. I went into the store prepared to refute the typical heartless, aggressive sales pitches at retailers, but was pleasantly surprised to get courteous and professional service.”
“Awesome place. The owners, 2 brothers are very tentative to everyone and everything. I have no issues there. It's a one-stop place. I pay all my bills there and get assistance with my phone. Too bad they don't have a food thing or market like China town New York. I would really do my food shopping and buy lunch and dinner there. But all and all it's a good place I would recommend”
“Great service by knowledgeable reps who were able to save our wallets from the scam of those wireless "deals" roaming Target nearby. Don't call for the department store deals and go straight to the store!”
“Excellent service. One of the Original Tmobile stores been around for long time. Extremely knowledgeable and friendly.I have been with Tmobile for over 20 years.”
“Had a really great experience over the weekend. I had an issue with my phone and the staff was super friendly. They even had snacks and water for me and my kids and the new manager, Phil, was very charming and helpful. I even enjoyed the old school R&B playing, made me think of old times. I will be recommending my friends to come here from now on. This store is a hidden gem in town. Give everyone there a raise!”
“An overall 5 star experience!! Thank you for assisting me with transferring my old phone information over to my new iPhone. Sales associate took her time with and answered my questions thoroughly. What a very pleasant experience!! Thank you again for your excellent customer service!!”
10AM - 7:30PM
404 W Marshall St, Norristown
Mobile Phones
“What can I say? My son lost his phone and he needed a new one. The salesman was knowledgeable and friendly. He explained the deets about each phone my son picked out. He even had me considering the new Samsung S10 & thats not even out yet. Needless to say we got a nice device for a good price. Hopefully we don't need a replacement phone anytime soon but we will go back there since the service was so good.”
“I absolutely had an amazing time after having such a long day at work. Star is amazing she got me in and out and was beyond helpful and patient with me as it’s been a while since my last upgrade . Matt was very helpful as well I wasn’t planning on getting a watch but him and star told me all the amazing benefits that my previous watch didn’t have. The entire staff was so friendly it was the perfect experience after a long day at work. Thanks team”
“My experience was by far the best customer service experience that I have ever had. The person that helped me name is Tiarra. She is well spoken and full of information. She addressed all of my questions and concerns. She was so helpful. I’ve recommended this store to everyone that I know. My experience was awesome.”
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“I am severely hearing impaired and my speech to text device collapsed. I also got kicked off the internet. Essentially I was helpless. Montrell figured out how to reaccess the internet AND return my speech to text device. He tested it with me and was very patient with someone who cannot hear. That was mroe than service. Montrell was kind.”