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“This store has, by far, the best sale people and customer service that I have ever experienced with AT & T, and I have been an AT & T customer for a VERY LONG TIME.”
“MADDIE WAS VERY KNOWLEDGEABLE AND HELPFUL IN THE OAKS STORE. SHE couldn't have been any nicer and helpful. She was one of the best sales people I ever met.”
“What a refreshing experience! I had 2 visits to this Verizon location and both visits had amazing customer service. Jared was very helpful and patient with all my questions. He was knowledgeable and professional. Highly recommend this location!”
“I had an excellent experience with John at Verizon when upgrading our family to new iPhone 17s. He took time to understand our needs and budget, then clearly explained the plan options and current promotions so we could get the best deal on multiple phones and lines. He was transparent about pricing, helped with data transfers and setup, and made the whole process fast and stress‑free. I highly recommend asking for John if you’re upgrading phones for your family.”
“Amazing customer service every time I have been there! Joseph helped me this morning solve 10 different problems with kindness and a lot of patience! He even saved me money on my bill! HIGHLY RECOMMEND!”
“Percy was an excellent sales men! Gave me the best deal for a family plan for me and my kids! Would highly recommend Excellent service Fast and efficient!!!❤️”
“The minute I walked in the door the employee made eye contact, and welcomed me to the store. Sean immediately offered to help! He got a great deal in a new phone. How fortuitous!”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“My iPhone 15 pro’s battery sadly died after 15 months unexpectedly and I was not eligible for an upgrade. As a full-time working mom, being without a phone is a nightmare. Jahmere helped me through all the hurdles I had to overcome with a dead phone to creatively solve for my issue. I greatly appreciated his help.”
“Bobby helped me and my mom set up an appointment and went over everything and took so much time with us. Originally I was just gonna get a new phone for myself and did not know my options and he went above and beyond to help me and my mom understand the best options and differences between plans and took extra time and patience explaining how our new phones would work and helped us with the best pricing options. He was incredibly kind and knowledgeable, and very generous for staying an hour past closing when he didn’t have to, to inform us with updated information and what would be the most appropriate and cost effective options. He even helped my mother understand and work her new iPhone better than I could have ever helped explain. I highly recommend seeing him and this location! Thank you Bobby for all your effort and hard dedication, you are very appreciated! If I could give more than 5 stars I would, he was so informative!! Thank you so much!”
“My wife and I found the absolute best T-Mobile store around when we found this one! Especially when we worked with both Ramadan Hakim and Amelia Edgar! We came in for a phone issue and they helped us in every way possible! They were amazing! T-Mobile, you’re lucky to have these two incredible employees! Thank you both!”
“Mr Daryl is a wonderful person. He was v helpful and courteous. He took his time to solve/resolve my problems and issues patiently and professionally. He has lots of patience and good knowledge to explain and answer my queries and questions. I was happy to get tech help service from Daryl.”
“Marc was great work with. I hate getting new phones but he was very helpful and made the process really easy. I accidentally deleted all of my text messages the following day and he helped me restore them. I watched him interact with some older customers as well and he was very patient and kind to them through their phone issues. Highly recommend this location and Marc in particular.”
“I am an elderly woman who recently sought help with purchasing and setting up a new iPhone. A Verizon rep named George provided the kind of help and support that made my experience very positive. He is truly a credit to Verizon!!”
“I am having problems with my phone occasionally. The representatives inthe store are pleasant and extremely helpful after numerous visits. Calvin and Duc should ser an example for other representatives.”
“Brendon and Lance were awesome and very helpful. I have never experienced customer service and just pure kindness from a company in such a long while! Thank you! I would recommend this location to anyone!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“Brandon helped me fix my phone. I was very discouraged and thought I wasn't going be able to get into my phone working. Even over the phone they wouldnt help. He helped me and another guest and we both left extremely satisfied. Thank you Brandon for everything.”
10AM - 8PM
123 Nutt Rd, Phoenixville
Mobile Phones
“Went in to trade in a phone and brandon the manager was very helpful. He checked my account to make sure everything was correct and also gave me options for new phones. He was friendly and I would recommend this AT&T location to anyone in Phoenixville.”
“I have been thoroughly happy with AT&T for 20 years. They always provide great customer service. Our service representative Thomas (from West Chester location) was very thorough with answering our questions and helping to transfer our data over to our new phones. He made the transition a great experience. I highly recommend Thomas if need to upgrade your phone or any questions you may have about your service. Thank you Thomas for a wonderful experience.”
“Trey was extremely helpful in swapping out my old phone for a new one! My old phone was acting very strange and not connecting correctly and Trey was able to figure it out quickly! He was very pleasant, kind, polite and attentive! Additionally, he applied current promotions to my account which helped with my final bill at the end! 10/10 experience! Thanks so much Trey!”
“Visited the AT&T at the Plymouth Meeting Mall to upgrade to a new phone. Was helped by Mario, who delivered legendary customer service. Hands down the easiest and most pleasant experience I've had with a phone upgrade. Mario was willing to take the time to listen to my needs as a customer, and worked with me to make them happen. I will absolutely be returning to this location next time I need services from AT&T.”
10:30AM - 7PM
256 Schuylkill Rd Store # 9, Phoenixville
Mobile Phones
“I came in today and Shaun helped me today. He was amazing, explained everything and answered all my questions. He is also a very funny person. This right here is a great employee and great manager”
“My wife and I had a tremendous experience at the AT&T store at 1100 Baltimore Pike recently (2/11/2026 at 5:30pm). We had purchased a new cellular iPad and were having trouble transferring the service from the old one to the new. The associate at the store, Shay, was knowledgeable, professional, courteous, and solved our issue in under 30 minutes. What more can you ask?
Shay was a great ambassador for AT&T. She also discussed other plan and service options with us in order to reduce our costs - and while we didn't choose to make those changes on this visit - you can be sure that Shay's outstanding customer service will be the reason we come back to do so in the future.”
“Muhammad was hands down the best person to go to when I needed help getting a new phone. There was a slight moment when I hit a bump in getting my account in order but he had incredible patience and resolved it. I can’t stress enough surely tell everyone that Muhammad is the man to see with any problems. I feel bad I didn’t get the name of the woman he was working with but she also was incredibly friendly and personable. Well done on hiring great people at this location.”
10AM - 5PM
418 Egypt Rd, Norristown
Mobile Phones
“If all customer service reps were as pleasant and helpful as Rivens and Tre are at Verizon store in Norristown, the world would be a better place. Their knowledge and patience when working in a busy store are great examples of what good training produces. Congrats to their manager Tommy Beiser.
Thank you guys so much for an enjoyable experience buying a new phone. Bonus for all.
Patricia Bader”
“I am completely satisfied with my visit today. OMARIYON was professional but yet kind and understanding also
He solved my problem with complete precision and he is very knowledgeable
He deserves recognition for his services
He is an asset to your company
He also deserves to be in a highest position
I am very happy to have found him
I would refer him to family and friends”
“Roland and Jorge have provided exceptionally great service, not only to me but I witnessed this same level of service to other customers before me while I was waiting. They resolved my issues quickly and seamlessly, with professionalism and courtesy. Roland was actually off for the day but said he couldn't walk out while a customer still needed to be helped. Great service! Thank you.”
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“Want to give a 5 Star review to George Blaha at the Berwyn Verizon store. George spent time patiently trying to track down a replacement DVR recorder for me. He is an asset to the company.”