This Bank of America branch with a drive-thru ATM provides client interactive service. Experiences vary, with some customers describing an average or not bad experience, especially during low volume times. Several reviews highlight specific staff members as being really friendly, helpful, respectful, kind, thorough, well trained, easy going, and able to answer all questions. They are noted for resolving issues thoroughly, even spotting additional problems, and helping with tasks like opening accounts, fixing app issues, and getting credit cards squared away in a timely manner. Wait times can be less than expected. However, one reviewer mentions past bad experiences with the bank as a whole, finding them questionable and recommending a different kind of bank, stating they would not want to take any chances. The key for a smooth process is suggested to be mutual consideration.
Im surprised by the low ratings at this location. I had a great experience here. I was greeted by Shayne who was so nice and helped me greatly with my ATM withdrawl. I needed change so I went to the counter and Jeremy helped me and he was also very kind. Thanks guys for the great service!
April 2026
Jeremy should be recognized . The guy is top notch professional and a true asset to your company
January 2026
I always wondered why BOA has such a bad reputation. Realize why now, 10 people in line , 4 employees behind the counter and only 1 actually helping customers 🤣.
