CVS, a popular pharmacy chain, has received mixed reviews from its customers. While some have had negative experiences, such as long wait times and disgruntled staff, others have praised the exceptional customer service provided by certain employees. Issac, the pharmacist at the Easton Ave CVS, was described as extremely helpful and accommodating, answering customers' many questions. Shanda, the cashier, was also commended for her pleasant and courteous demeanor, making the checkout process easy for customers using coupons. Additionally, the pharmacy staff at this location, including Loretta, Bill, Barbara, and Ali, have been praised for their personalized service, remembering customers by name and going above and beyond to assist them with medication refills and vaccinations. One customer even expressed surprise at the level of service provided, given the busy nature of the pharmacy. While some customers have experienced long wait times, particularly in the drive-thru, the staff have been generally helpful, if not always happy. One customer, however, had a positive experience after switching from another CVS location, citing the great customer service provided by Angela and Bill. Overall, the reviews of this CVS location suggest a mix of positive and negative experiences, with the exceptional service of certain employees standing out among the more common complaints.
CVS is an excellent choice for your health and day to day needs.
March 2025
Didn’t have the best morning experience w one of the Sales ladies, BUT Joel was very helpful and accommodating! Wanted to give him some recognition.
May 2024
Pharmacist, Issac, at the Easton Ave CVS, was extremely helpful and answered our many questions. A very good experience! Shanda, the cashier, was also very pleasant and courteous. She made our checking out very easy as we used coupons.
