This USPS location at 535 Wood St provides reliable mail and package services, serving over 157 million addresses across the U.S. and beyond. It offers a range of services, including mail delivery, shipping, and walk-in passport services. Customers appreciate the helpful and friendly staff, with employees like Lucia, Nadia, Donna, and Ernest being recognized for their professionalism, kindness, and positive attitudes. Donna, in particular, assisted efficiently with passport processing, while Nadia and Lucia provided friendly support during challenging moments. The staff’s willingness to communicate clearly and handle various needs makes the experience better, despite some reviews indicating overall dissatisfaction. The USPS strives to improve customer experience through service and innovation, managing over 30,000 locations nationwide. Overall, customers value the staff’s helpfulness and the convenience of services offered at this location.
I see this place doesn’t have a great review average but their employee Ernest was very helpful and his lighthearted mood made my day better. Thank you
July 2025
I went today for a mail delivery problem because of change of address. Lucia helped me. She was very friendly, professional and competent. Thank you Lucia.
August 2024
I had gone into this location to send out paperwork for my mother. We just lost my father in June. It was one of those sad days for me, and Nadia was so pleasant and helpful, she really lifted my spirits.
