This USPS location at 535 Wood St provides reliable mail and package services, serving over 157 million addresses across the U.S. and beyond. It offers a range of services, including mail delivery, shipping, and walk-in passport services. Customers appreciate the helpful and friendly staff, with employees like Lucia, Nadia, Donna, and Ernest being recognized for their professionalism, kindness, and positive attitudes. Donna, in particular, assisted efficiently with passport processing, while Nadia and Lucia provided friendly support during challenging moments. The staff’s willingness to communicate clearly and handle various needs makes the experience better, despite some reviews indicating overall dissatisfaction. The USPS strives to improve customer experience through service and innovation, managing over 30,000 locations nationwide. Overall, customers value the staff’s helpfulness and the convenience of services offered at this location.
I only stop here because the Butztown PO is too hard to get in and out. Staff inside is surley and can be outright rude at times.
April 2026
Ernest makes things funny while you are waiting in line! He also is very knowledgeable about what can and cannot be shipped etc. Great attitude and smile! He's a keeper to this location for sure
April 2026
My visit makes me want to go to the post office more often. Nadia is awesome!
