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“Tori Shilts at Greentree worked with me, trading my 4 phones from AT&T to Verizon. We had a complicating time getting our phones traded but Tori worked through it.
My experience with Tori and Verizon was outstanding she didn’t leave the store until I got everything I needed! From the moment I walked in she worked with me ! I highly recommend going to Verzion and seeing Tori”
“Brendan was awesome. Called in the morning and explained my issue. He instructed me to ask for him directly, I came into the store a few hrs later. I had a phone hat powered up but the screen didn't display. Asked him if he could retrieve my contacts and transfer to the new phone and 20 minutes later I was outta there with a new phone and completely satisfied. Great professional and would recommend this store and salesman to anyone. Thank you sir!!!
Dan Banks”
“The AT&T store located in the Strip District, Pittsburgh, PA provided excellent customer service. The store representative Mia, provided outstanding service.”
“Bought same LG stylo6 again. Sales manager showed me liquid glass protector - new technology to save scratching and breaking which i liked a lot! Great service at this location, my number one cricket store in pittsburgh !”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“Kenny was fantastic! Attentive and informative, he took care of my phone issue and let me know what was happening every step of the way. While spending 2 hours in a Verizon store on a business trip was not ideal, he made it a lot less painful!”
“The people were very courteous and very informative. The work was excellent, and I am very pleased and I would highly recommend this place to anyone who’s having trouble with any of their devices.”
“Amazing service by Humayun. Me and my wife switched from Metro due to service issues. We are old and are not technology oriented Metro people were not at helpful. We switched to cricket . Humayun helped us out of the box . He taught us the usage of phone very comfortably. Now we can do video call to our son far away from us. Humayun made us fan of cricket. Great experience. We highly recommend to go to South hills village cricket.”
“Ricky has been an angel. He not only helped with a small issue we had he also made sure to help me as much as he could with removing 2 lines another store fraudulently put on me. Helping more then he needed to and will absolutely be the only store I come to from here on out. Crafton Metro is chefs kiss.”
“The manager at this location is a down to earth person and good at his job. He’s reasonable, honest and very good with people! He deals with the homeless stopping in everyday and treat them just like he treats his customers. I enjoy doing business with him and boost !”
“We have been with ATT for many years dating back to when it was called Cingular. We tried other carriers prior, but at that time were charged roaming in areas ATT did not. Flash forward to today, we have service at our camp where many neighbors struggle to get signal with the competition. For us there is no shopping around. We have a reliable service that we are very pleased with. I am glad they are once again offering free phone (or minimal charge) upgrades with a contract to avoid paying full price for a new phone. This was costly and a hardship at times and should not have been necessary for loyal, long standing customers.
I gave them four stars because recognizing customers longevity is an area needing improvement.”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“I just wanted to say thank you to the lady who helped my son to get his iPhone working again it was a simple fix but I wouldn't have known how to do it. She saved the day! Thank you!”
“We thought the cost would be $14 more but it appears to be about $75 more a month. I’m going to go back to the store to discuss this. There must be something wrong!”
“I went to this location yesterday to inquire about upgrading my current device and plan. I was extremely impressed and satisfied by the service that Ziona provided. She was a breath of fresh air for someone who asks a lot of questions and enjoys a great experience when spending hard earned money! I highly recommend this location and her expertise!”
“Kayla at this location is a rockstar. I came in today with issues with my hotspot and she handled myself and 9 other peoples separate inquiries all at once. She is an asset to this retailer because she certainly should’ve had help with her and did not. Still handled everything with grace and ease.”
“Imari from the store at the McKees Rocks plaza was great today!!! Some of the best service I’ve ever experienced from any store. He’s the best and I hope yinz give that man a raise!!!”
“⭐️⭐️⭐️⭐️⭐️Very good service by the gentleman here. Best metro store ive ever visited. No extra charges, no hidden charges very reasonable and top notch service by the guy working here.⭐️⭐️⭐️⭐️⭐️”
“All the csa’s don’t get paid enough to deal with all the East Carson Crackheads that pass by this store. The store is always clean and the agents are always willing to inform me. Five star experience for helping me leave the store with my new phone and feeling like I understand every single aspect of my plan. Thank you Luis!”
“Akela was very helpful with providing me with a cell phone upgrade and explaining the detailed charges and new phone. I wanted to stay with Cricket and wanted to buy a phone in a brick and mortar store instead of online. I'm glad there are still places to go to get help in person! Thank you Akela!”
“Needed to purchase a replacement cell phone. The staff was helpful and didn't pressure me. Listened to my needs and budget. Got in and out with in 35 mins. Mission accomplished!! Without the stress from past experiences”
“One name..Fermen! He took care of my frustrating issue because it was not explained at another store. I always come here even though I don't live in the area, AND the wait is never ridiculous like at other places. Grateful customer!”
“Heather was OUTSTANDING!!!! She helped me so much with purchasing my new phone and with putting everything together for me ? I appreciate her being super patient with me and having to stay for a few hours to let my phone download everything lol ? she definitely is good at what she does and someone who can hold conversation. Thank you again!”
“Umair was amazing and so helpful! He gave great advice and was able to fix my phone for me! Out of all the boost mobile stores I would definitely recommend this one!”
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“I went to the AT&T Store at 160 Millers Run Rd in Bridgeville. Dominic was exceptional in all ways. He was friendly, courteous, knowledgeable, and professional. He looked at various scenarios to ensure I got the best deal and fit for my needs. It couldn't have gone any smoother!”