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“Wonderful experience here with Danielle, store manager. She was excellent at explaining every aspect of these sleep systems and even made me tea! We finally chose the split King Active Breeze after laying in it for about an hour. I'll write a detailed review once we've had it for a month or so. Doubt it'll get returned. It's the Mercedes Benz of sleep systems.
Especially if one of you is hot, the other cold. You can't put a price on great sleep!”
“So we really needed a bed and had a tight budget but Anthonique was phenomenal; she was sweet; fast paced; sincere and overall - very honest. I cannot thank her enough for her excellent customer service skills.”
“My wife and I were recently in the market looking for new mattresses and wound up going to KOP mall to check out all of the mattress stores on Labor Day weekend. We tried Tempur-Pedic, Purple, and SleepNumber in that order. When we first went to Purple we met Lauren who is one of the Sales Managers at the KOP location and she was great but understood my wife and I were making an investment in our sleep. She had us try out all of Purple Mattresses options and we were pretty sure we’d be coming back but we had to try SleepNumber before making our final decision.
Ultimately we came back to Purple and decided to go with their mattress and bed platform as it suited us best. Lauren got us all set up to have the mattress and bed frame delivered, the process was pretty easy and she wasn’t pushy at all which we both appreciated. When the bed and frame was delivered we were expecting a couple of the purple gadgets we had seen so many people online get that we didn’t. I reached out to Lauren a couple weeks later and explained that we were looking forward to getting those and she immediately sprang into action and had a little Purple goody bag delivered to our place in a couple days. She is amazing, she is quick to respond to any questions you may have, she isn’t pushy like most sales folks especially in the mattress business and she truly believes in the Purple product. If you are in the market for a new mattress to help you sleep better, feel well rested and recovered (I am in construction so that’s highly important to me) I would suggest Purple all the way. Also, if you’re looking for someone who truly cares about your needs, ask for Lauren, she’s literally got your back!”
“Larry was so knowledgeable and took a step-by-step approach to helping us find the perfect bed that was within our budget. We are both convinced that we chose the best bed for us.
We phoned back in after a couple months with concerns that our bed wasn’t breaking in as much as we hoped. Larry guided us through a few methods of accelerating the process so that we could be certain of the need for an exchange by the deadline.
Near the end of the exchange window, we went back to reassess our choice and decided to upgrade a similar bed with slightly better-for-us properties that we had glazed over previously (I had largely written off foam mattresses). Larry was very gracious and guided us through the exchange process, ensuring that we made use of every benefit afforded us by Mattress Firm.”
“bruce was lovely kind and so compassionate to our daughter with autism
and myself
I will only buy furniture from bruce moving forward !!!
he is wonderful and should be celebrated for his kindness
love your new friends
the fiumaras”
“I went to the Bala Cynwyd Mattress Firm. Dennis could not have been more helpful or friendly. I will be using the Bala Cynwyd Mattress Firm, and specifically Dennis, for all my future mattress needs.”
“Great customer service. Left with exactly what I needed and at a good price. Would highly recommend this Mattress Firm. A pleasant experience from start to finish. Thank you Wilma.”
“The dynamic duo of salespeople (who management is breaking up as of today after 4 years together - booooo!l) did a great job closing the deal with me on a bedding solution. I hope they do well in their new stores.”
“Yes, Yes, Yes. I went to Mattress Firm in Springfield, Pennsylvania and got my dream pillow top mattress. This was my second visit. I got to lie-on, roll-on, and sit-on, I wanted to take a nap, but had to get home for the Eagles/Jaguar game on Sunday, November 3, 2024.
Rich was excellent at getting me to buy this particular mattress and not letting me buy the cheap, cheaper, cheapest mattress, because I fugal. Due to his knowledge and expertise in the field and explaining the difference between the two, but it was still my decision.
I had taken a picture of the other mattress during my last visit, which was on sale then and today the price was much higher. Rich stated he would honor the sale price if I wanted to buy. That mattress didn’t have my name on it, the more expensive pillow top won today. Even though I spent more money, I happier with my brand new floor sample mattress.
Thank you Rich, see you in about 20 to 25 years.
Also, The Eagles Won, a nail bitting game in the 4th quarter?”
“I went into the store with a certain look in mind for a free standing fireplace. The one I liked fit perfectly. The salesperson was extremely helpful. The delivery was on time and fast. As you can see, set up and ready. Thank you!!”
Open 24 hours
7569 Haverford Ave, Philadelphia
Mattress Stores
“Great customer service. Robert really assist with figure out your needs and showing you the inventory that fits it.
The process of mattress purchasing has never been simpler. We left happy with a queen size pillow top for our spare room. Which we scheduled to be delivered. Highly recommend for your affordable mattress needs. Bonus points -you are supporting small, local business.”
“10/10 service here! Mahogany was an incredible sales woman from start to finish. She was extremely knowledgeable and helpful throughout the whole process and wasn’t pushy at all. We originally just planned on going in to check things out but with Mahogany’s help we ended up with the nicest mattress I will ever own. If you’re ever looking to upgrade your sleeping experience, ask for mahogany.”
10AM - 8PM
2304 Oregon Ave, Philadelphia
Mattress Stores
“So far so good! Marsha was a great help with my order. She knows her stuff! And is very pleasant to do business with! If you’re looking online, stop in the store also and buy local. You’ll get the same or even better deal.”
“I haven’t had to buy a mattress is like for ever, that being said I stopped at Mattress Factory in Springfield PA today and purchased a mattress. Andres was my sales person and he was great he answered my questions and listened to what I wanted as well as what I wanted to spend. I recommend them!”
“Raymour & Flanigan in King of Prussia is one of the best spots around if you’re updating your home furniture or just browsing for ideas. The showroom is bright, clean, and well laid out so you can easily picture how everything might look at home. They’ve got a wide variety of styles—modern, classic, and everything in between—plus tons of options for living rooms, dining sets, kids’ rooms, and mattresses. The sales team is friendly and never pushy, which makes the shopping experience much more relaxed. They listen to what you’re looking for and help you find pieces that actually fit your space and budget. Delivery is smooth and usually faster than expected, and the team does a great job setting everything up. Prices are reasonable for the quality, and they often have promotions that make it even better. Overall, it’s a comfortable place to browse, get inspired, and make your home look great without feeling rushed or pressured.”
“Alex is amazing! So is Malik!
They understand exactly what you’re looking for, and they go the extra mile to make sure you're a returning customer.
Thank you for all that you do!
Customer Service with a Smile!”
“Bought a Casper mattress here for $600 less than what the Casper store was charging. Hunter and Bill are the best. If you're in the market, go to Mattress Warehouse in King of Prussia. You won't find a better price and you'll save yourself a lot of time.”
“The salesperson was very knowledgeable and patience. Forgive me for forgetting his name, but he was very helpful with everything from the technology to the pricing. Although we had sticker shock, our last mattress purchase was over 15 years ago, but he was able to direct us to a very good mattress and frame within our budget.”
“After visiting several bed stores, we found ourselves at mattress factory. The individual that we met was informative and very straightforward. After a few frustrating attempts so identify the right bet at other stores. We were quickly able to settle in and make a deal. That was both wallet friendly and honored what we needed.”
“Wonderful experience. Great selection, good pricing and incredible customer service. Had exactly what I needed at an excellent price. Very simple and fast transaction. Salesman was knowledgeable, and extremely professional and pleasant.
Delivery was today and it was flawless. Delivery team was exceptional-polite, friendly, helpful, diligent, knowledgeable and very professional.
I couldn’t be more pleased from start to finish.
Highly recommend Matteress Firm,”
“Cha-cha was awesome with my purchase. She gave me a great price, was very knowledgeable, and was very helpful with future purchases. Her bright and loving personality made it feel like home. This is truly a home gallery ?”
“Nick at Modani Furniture in King of Prussia and the Rose were so nice and so helpful with helping me choose my beautiful new kitchen chairs. They are perfect! Nick helped me get out of my comfort zone with the color choice!”
“Just furnished my whole crib from this store beet store iv been to in philly. I was delivered next day and extremely happy with the experience. Prices were very reasonable. A plus service”
9:30AM - 7PM
13 Chester Pike, Collingdale
Mattress Stores
“Excellent quality of furnitureI love my new couches, my dinner table set and my new bedroom setAlso Sayon and the management team are very patients, professionals and excellent”
10AM - 9PM
1122 Baltimore Pike, Springfield
Mattress Stores
“I came in today looking for a new mattress and had no idea what I wanted. Joe helped me figure out what I wanted and needed and I stayed within my budget great all around customer service I will definitely recommend this store to my friends and family”
“Rachael was super helpful and knowledgeable on our recent washer/dryer purchase. She thoroughly answered all of our questions and made sure we were comfortable with our decision before finalizing the purchase. Additionally she was not pushy in any way - which was definitely a refreshing experience!
Overall, she made the entire buying process easy and stress-free. Looking forward to visiting Gerhardts again and having Rachael assist with our kitchen renovation when the time comes.”
“Sonya did an excellent job configuring all needs. Her willingness helped relieve guesswork and stress when assisting my goal. Also, the manager on duty Nick was very approachable, professional and of good help. Thank you.”
10AM - 9PM
674 Baltimore Pike, Springfield
Mattress Stores
“Exceptionally professional & helpful staff. Beautiful showroom. Good prices.
I had a great experience shopping there today and highly recommend this store.”
10AM - 9PM
65 Baltimore Pike, Springfield
Mattress Stores
“MELISSA was wonderful to work with! Very friendly and helpful to what I was looking for. This is the 4th set I bought from Ray and flan. Will back for sure... when MELISSA is there!”
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“Excellent. Helped me to purchase both relax the back chair. An office chair.
I had to travel 64 miles to the closest store. Well worth the drive.”