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“Bianca when above and beyond for me. I had to go back to work and she was able to get my printer job job ready for when I could come back. Remembered to give me back my usb too. She truly cares about the customer and UPS is lucky to have her. I hope I have her service when I am back again. Go you Bianca, I appreciate ya!”
“The Best Place! The Ladies Are Amazing! They Get You In And Out With Anything That You Need To Handle. Hands Down Experience I’ve Had With Trying To Get Out Of A Jam!!!”
“Abbey helped us with a email situation. The way she was able to move the email from our phone to the UPS store computer and them printing it out was very impressive! Abbey is very knowledgeable and should be considered a highly valuable employee. We appreciate you!”
“I traveled from Homestead just to come here. Post office errands are almost always a nightmare and this was the only post office in the region with a favorable rating. I was not disappointed! The clerk on duty was Nick who was kind and helpful. He was knowledgeable of the products and services offered and I was able to purchase exactly what I needed. Thanks again and I will definitely be back for my postage needs!”
“Marianne was absolutely wonderful! I needed to get a money order and had never done one before and she patiently walked me through the steps. It made everything so easy and I am very grateful. Very organized, clean, well maintained post office too.”
“The Eric who works to front desk it's kind of considerate and courteous you ask for anything like assistance and knowing you got a problem with your package or your mail he'll try to get to the bottom of the problem if it can't help you he knows where to send you for assistance all you got to do is ask. I have my PO box over there and if I have mail that's overflowing he'll put it in the back for me which is really nice of him. Thanks Eric for everything you do”
“Always go here. Decent people. Always clean. Service is usually quick and for the most part they offer free envelopes for me to put my money order in for when I’m dropping it off.”
“Placed my return label on my oversized rug and left it on my porch. FedEx came in the morning and picked it up. A short time later I had a refund issued to me. Simple.”
“I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.”
“This place OWNS! Kat is such a very very very nice person. I go visit sometimes to say hi. Everyone in Rillton is nice to her, and I like meeting them too. I make so many friends just enjoying the air conditioner and nice 70s wood paneling. Tanya is nice. Bob is nice too. They're literal friends of mine. It's dumb, but this is one of the best places ever. Maybe I'm dumb, but hey at least I admit it. I think we're all dumb, just some of us are too dumb to know it. One thing I do know, this place is awesome since Katrina is here. She's super super super super super super... maybe one more super, yeah super nice. 50 stars out of 5.”
“Typically have to go to send out some orders, typically quick and the woman at the front is always friendly and funny, sometimes we have a quick chat. Some street parking available and a handicap space nearby.”
“Awesome place.... Everytime I go in to ship something they are super nice and helpful. The hours are better than other post offices around here too. Thanks for being a great post office.”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“First time getting a passport here! The service was so wonderful, there was only one woman working the front and even with a line she was so kind and made the process super easy and speedy!!! I would definitely recommend coming here!! Especially for a passport!!”
“I spent YEARS trying to figure how to efficiently and economically mail things through USPS, because they're cheaper and more reliable than competitors, BUT their system is so confusing.
Stephanie sorted me out in 10 minutes and I even feel like I could bother her again with questions because she's actually very friendly. The other girl seemed nice too. Good P.O.”
“The guy at the counter was friendly and nice. Was able to get my package sent off ok. They have have two post boxes directly outside so there's no need to step out of your car if all you need is to drop off a letter or two.”
“The people here are super nice and do the best they can. The problem is that the whole postal system is so goofed up that sometimes there's nothing the people here can do.”
“I always have a good experience here with great service. They are very nice and friendly! They close from 12-1 as do most of the smaller post offices in the area.”
“Scheduled a passport appointment there for my son and they said there wasn't an appointment scheduled. The gentleman behind the counter said no problem we'll take of you. The two women behind the counter processed the application and we were on our way. Thank you!!”
“Use this location quite often to mail out large envelopes. Counterpeople are always pleasant. They even helped me track a scam package that I was charged for with supporting paperwork.”
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“Outstanding communications and service. The packing job was professional to say the least and exceeded expectations. I would not hesitate to use their services again and highly recommend them.”